IT Operations Manager
IT Operations Manager with strong experience in managing IT teams, especially in IT service management is required by a leading company in central Cardiff. A brand new role, to take overall ownership of the IT team, sitting above a line management team that's already in place. It is very much a hands-on role and initially, you will be expected to be in the office to build relationships the majority of the time.
The successful candidate will deliver and manage the day-to-day IT operations of the company, be involved in IT strategy, maintain high standards of IT service delivery, and safeguard their IT infrastructure. The team that you will oversee is around 15, with a mix of IT security, IT infrastructure, and IT service desk professionals. IT will look after all their managers and team in Security, Service Delivery and Service desk - supporting the overall IT strategy.
Experience Required:
1. Experience in a similar senior IT role i.e. IT Operations Manager / Head of IT / Head of IT Services
2. Proven experience in managing an IT team in ideally IT Service management and IT infrastructure
3. Ability to manage cross-functional IT teams and develop those teams
4. Excellent understanding of IT service management, infrastructure, and operations management.
5. ...