Hybrid
Agency : Havas Media Group
Job Description Summary : Your role as a client leader is about understanding our clients in every way; being central to the relationship that Havas Media UK holds. You need to understand what’s keeping your client awake at night, you need to be deep into their business – both operationally and strategically, to be on hand as a partner to help navigate clients through this and offer a firm point of view. We expect you to spend time with your clients, be at their offices, and be on their speed dial.
Job Description :
Managing Partner
Reporting To: Deputy Managing Director
Office Location: HKX Building, 3 Pancras Square, Kings Cross
The Role
Your role as a client leader is about understanding our clients in every way; being central to the relationship that Havas Media UK holds. You need to understand what’s keeping your client awake at night, you need to be deep into their business – both operationally and strategically, to be on hand as a partner to help navigate clients through this and offer a firm point of view. We expect you to spend time with your clients, be at their offices, and be on their speed dial.
Internally you help bring the best of what we have to offer to bear; working closely with all teams to ensure the work is on brief and up to standard. You are the client inside. You galvanise internal teams around a challenge and bring in relevant teams as and when needed.
A talented leader with experience and conviction to inspire teams to deliver the best work of their career. As the senior most client contact your background in media must be solid with a broad understanding of full service marketing and our offering in supporting all areas of this. You set the tone for your team in terms of behaviours and expectations and are ultimately responsible for the relationship with the client.
This role will be in the Luxury and Retail Client team with DeBeers, Hermès and Wolverine as anchor clients. The scope of the work is international, but the role is based in the UK. We operate a hybrid global-local model, and you would be expected to liaise with multiple local senior leads to achieve alignment to the global strategy and future proof.
Responsibilities
Client Management:
* Client confidante; debates and supports, tackles challenges as a team
* Set the team expectations from operations through to Mx, strategy and data
* Keep clients up to date on industry trends and what this means for their business
* Bring new news to clients; we lead in our expertise, we don’t follow / respond
* Place the client’s needs at the heart of all delivery and build strong, meaningful relationships
Commercial:
* Provide timely, accurate billings projections and keep commercial reports and forecasts updated
* Understand specific client needs and work with the wider HMN capabilities to create and develop tailor made services and solutions
* Make new business everybody’s business - act as an agency leader in new business by supporting new business and marketing in all areas including PR, case studies and award entries
Agency Leadership and People Management:
* Work with the rest of the agency management team forming a high performing senior management team that inspires development across all corners of the agency
* Instil a culture throughout the agency founded on our common and shared values
* Ensure the agency output is grounded in client needs but also delivers the ambitions of the agency
What’s on offer from Havas:
* We have shown at Havas, that we can all work productively in a new Hybrid manner
* To give you even more flexibility, and support a better balance between work and life, Havas employees are given the opportunity to work remotely from anywhere in the world for up to 4 weeks per calendar year.
* Alongside a generous holiday allocation and birthday off, we are all allocated one day per quarter as mental health days.
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Contract Type : Temporary
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.
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