Overview
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!
We are searching for a talented Centralized Scheduler
Hours: 40hrs
Shift: Day shift, 8:00am - 4:30pm or 8:30am - 5:00pm
Location: Southcoast Business Center - Fairhaven, MA (HYBRID POSITION BUT MUST BE ABLE TO WORK IN FAIRHAVEN MA)
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package**
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under the direction of Pt Access TL & Manager or designee, perform a wide variety of duties to secure optimal revenue for services performed at Southcoast facilities. Duties consist of entering orders, scheduling/cancelling/rescheduling appointments and surgeries, completing a full pre-registration including documenting demographic and verifying insurance information. Determine patient liability prior to service on self-pay and out-of-network patients by creating estimates based on individual payers and notifying patients of their potential liability in accordance with Federal & State regulations, and collect payment electronically. Obtain required prior authorization for out-of-network payers prior to scheduling. Monitor for Medical Necessity compliance and Status C review on surgical cases. Work closely with OR and Ancillary departments to ensure continuity of care and to avoid scheduling conflicts. Knowledgeable in CPT & ICD10 coding for medical necessity requirements.
Qualifications
* Associates Degree in a related field or equivalent combination of education and experience is required; Bachelors Degree preferred.
* Certificate in Medical Terminology is required.
* Coding experience is preferred.
* Strong keyboard skills with the ability to type 40 words per minute.
* Proven exceptional customer service skills.
* Ability to communicate with physicians, patients, and third-party payers.
* Proficient with navigating multiple payer portals and web-based tools.
* Over three years of healthcare experience focusing on revenue cycle activities is preferred.
* Medical Terminology Certificate preferred.
* Cross-Training into Surgical Scheduling will be considered after completing full class and training schedule.
* Hybrid remote is considered as requested, must complete 4 months working independently prior.
* Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $17.49 - USD $29.41 /Hr.
Rotation Schedule Requirement
None
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