Main area: Oral Surgery
Grade: NHS AfC: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (9-5 Monday - Friday)
Job ref: 361-6466652
Employer: East and North Hertfordshire NHS Trust
Employer type: NHS
Site: Lister Hospital
Town: Stevenage
Salary: £26,530 - £29,114 per annum
Salary period: Yearly
Closing: 25/10/2024 23:59
Interview date: 04/11/2024
Medical PA - Oral Surgery
NHS AfC: Band 4
We are recruiting for a Medical PA- Oral Surgery who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Medical PA will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultant/s and any other members of their team/s.
The post holder will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work. To undertake these duties without direct supervision, working within broad procedural guidelines.
Main duties of the job
1. To provide the first point of reference for the Consultant/s and their team/s.
2. To date stamp and prioritise all incoming correspondence, locating patient notes to respond and then deal with promptly bringing urgent correspondence to the Consultant/s attention at the earliest possible time.
3. Tracking notes to relevant area/s and Consultant/s on Lorenzo as appropriate.
4. To deal efficiently with all patient enquiries by phone, letter or personal appearance, exercising initiative and tact with regard to action necessary.
5. Ensure that all messages are relayed as quickly as possible to the consultant/s and their medical team/s.
6. To support the Consultant/s and their team/s in ensuring all appropriate typing work is efficiently outsourced and returned, then subsequently dispatched following signature.
7. Retrieve patient records and coordinate all correspondence relevant to outsourcing.
Person specification
Previous Experience
* Demonstrable secretarial and administrative experience.
* Managing appointments and diaries
* Handling telephone enquiries
* Recent medical secretary experience
Skills
* Excellent communication and presentation skills
* Excellent verbal/written and interpersonal skills
* Ability to work independently and as part of a team
* Excellent typing, keyboard and audiotyping skills
* Methodical and able to prioritise own workload
* Ability to adapt to change
* Ability to work well under pressure
* Confidentiality and sensitivity of approach
* Comprehensive understanding of patient needs
Qualifications
* Educated to minimum GCSE level or equivalent RSA III Pitman or equivalent secretarial qualification
* Evidence of continuing development AMSPAR Medical Secretary Diploma Shorthand
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form.
You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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