About the role Balfour Beatty are currently looking for a Technology Services Administrator to join our Connect Plus Services (CPS) team, the role can be based at either the Dartford or South Mimms office. This role includes the scheduling, coordination and management of roadspace and traffic management bookings to support the coordinator and operatives to carry out their duties. Support the Faults Coordinator in the collecting of all maintenance and fault/failure rectification information and data to compile the monthly reports for internal and external stakeholders. Support the Team in regards procurement, timesheets, expenses, calibration, training, NHSS portfolios, PPE, and equipment ordering. What you'll be doing Schedule, coordinate and manage roadspace bookings for fault and maintenance tasks to be carried out. Records and manages the overtime undertaken by the Field based staff. Process material/stock orders in conjunction with the Supply Chain Procurement Team. Assists with the correlation of the monthly progress report. General administration tasks – minute taking, filing of records etc. Provides holiday and sick cover for the Service Coordinator. Deals with all stakeholder communication – enquiries/complaints. Ensures faults that are reported via all 3rd Parties or discovered during maintenance are correctly recorded in Service Now. Monitors calibration records. Monitors National Highways Sector Scheme 8 engineer portfolios. Ensure PPE, equipment and tools are available for issue. Coordinate and manage a monthly timetable to ensure reports and information are collated and delivered accurately on time. Maintenance of the electronic and manual filing system. Assist with maintaining Training records. Collate and distribute information for Presentations. Any Ad Hoc duties as and when required. Adhere to ‘Zero Harm’ safety process at all times. Provide a customer focused/service/commercial approach to work. Who we're looking for IT literate, conversant with database applications, word, and excel. Must be a good communicator both verbal and written and confident when liaising with the team, third parties, and stakeholders. Good team player. Able to manage own time and work on own initiative. Demonstrate good time management qualities. Previous experience in supporting a Field Based Team would be advantageous. Why work for us CPS is a Joint Venture project with Balfour Beatty, AtkinsRéalis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over £100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity. If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other Highways project can offer. About us At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential. We have a UK Diversity and Inclusion Action Plan which outlines the steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone Further information on Diversity and Inclusion initiatives is available at: https://disabilityconfident.campaign.gov.uk/