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Portering Services Supervisor, Blackpool
Client:
East Lancashire Hospitals NHS Trust
Location:
Blackpool, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
180171724fae
Job Views:
5
Posted:
14.03.2025
Expiry Date:
28.04.2025
Job Description:
Job overview
Hours: 37.5 hours per week worked in shifts over 7 days (nights/days/weekends)
An opportunity exists for a hard-working, enthusiastic, and motivated person to join the portering supervisory team. Applicants should have previous experience of supervising staff and possess the necessary skills to be an effective supervisor. These include building an effective team, good communication skills, the ability to prioritize work, developing and motivating staff, and a basic knowledge of IT.
This is a busy acute hospital, and the supervisor will be required to manage a team of porters in the delivery of cost-effective and customer-focused service. Full training opportunities are provided. Flexibility is required in this busy department.
Previous experience of working in a supervisory role is desirable, although full training will be given. Female staff are underrepresented within the Portering Department, and applications from female candidates are therefore encouraged.
The successful applicant will be expected to attend all training courses deemed necessary for this post.
Main duties of the job
JOB SUMMARY:
To provide and maintain a flexible, dedicated, comprehensive frontline support service to the staff and patients and provide a support service to other departments of the Trust. This involves undertaking a wide range of duties including moving and handling that enable the clinical and non-clinical departments to function effectively.
The role will involve taking control of the Portering Service as a senior member at weekends and nights when the Managers are not on duty. To manage the staff in the absence of the Portering Manager.
The post holder will work as part of a team to provide an efficient Portering service to the Trust, contributing to a first-class customer care service to all users of the Trust.
To transfer patients, medical equipment, and associated medical sundries as delegated by line management by use of bed, chair, trolley, etc.
Ensure that the expectations of service users are met through compliance with the Portering Service Standards.
Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service Standards and induction training.
Working for our organisation
One LSC stands for ‘One Lancashire and South Cumbria’ because there is one team serving Lancashire and South Cumbria in a joined-up way. It is run by the five Trusts as a collaborative partnership. The Trusts that make up One LSC are:
* Blackpool Teaching Hospitals NHS Foundation Trust
* East Lancashire Hospitals NHS Trust
* Lancashire and South Cumbria NHS Foundation Trust
* Lancashire Teaching Hospitals NHS Foundation Trust
* University Hospitals of Morecambe Bay NHS Foundation Trust
The core principles of One LSC are: by bringing services more closely together we can deliver the best service possible, eliminate duplication, ensure value for money, and work across different organisations to benefit from being able to share common systems and processes.
Detailed job description and main responsibilities
To manage the staff in the absence of the Portering Manager, assist with training as necessary, and ensure compliance with written procedures for all aspects of Portering Services. The post holder will work as part of a team to provide an efficient Portering service to the Trust.
To provide and contribute to a first-class customer care service to all users of the Trust, transferring patients, medical equipment, and associated medical sundries as delegated by line management.
To undertake refuse collections of clinical, specialist waste, and confidential waste, and to transfer furniture and equipment for disposal and general domestic waste on a daily basis.
Collect, distribute, and document for audit and security purposes specimens/bloods for pathology, including emergency collections and distributions as required by the service.
Provide the exchange, transfer, and testing of portable medical gas cylinders and document a record of the usage. Report any identifiable faults.
Undertake driving duties as necessary in accordance with service needs, and hospital mortuary duties in the measuring, transfer, preparation, and documentation of the deceased.
Ensure attendance at relevant training sessions provided by the Trust, and carry out staff appraisals.
To assist in the case of a missing patient, unlock hospital entrances if Security personnel are dealing with incidents, and ensure compliance with Portering Service Standards.
Person specification
Qualifications
* Educated to a standard of basic numeracy and literacy
Experience and Knowledge
Skills and Ability
* Able to lead and motivate a complex and busy range of both male and female staff
* Able to delegate and prioritize workload
* Ability to work as part of a team
* Good communication skills
* Understanding of people, able to relate to staff, managers, patients, and visitors
* Clean and tidy appearance
* Punctuality / Good attendance record
* Motivated, flexible, approachable, committed, enthusiastic, and reliable
* Physically fit (some heavy lifting involved)
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