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About the Role
Are you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at Stratstone.
We love people who value exceptional customer experiences, just like we do. Stratstone is committed to providing our customers with a premium level of service. As a Service Advisor, you will play a critical role in understanding our customers' needs and delivering a wow factor service.
Duties, Responsibilities & Person Specification
Why should you work for us?
* We grow our own talent! We provide all the training and development opportunities you will need to succeed.
* Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. Be yourself at work and thrive.
* We offer generous benefits including 33 days holiday (including bank holidays), a birthday off, a great pension, generous commission schemes, reward savings, and more.
* Your wellbeing is important to us. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders.
What you’ll bring to the role
* Value every customer interaction, whether on email, in person, or on the phone.
* Build and nurture relationships to learn about your customers. The small details make a difference.
* Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.
“Stratstone is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity, or any other protected factor.
We are recognized as a Disability Confident Committed employer, providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation during the recruitment process.”
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