To support the medical secretary's in providing a comprehensive administrative service to the medical teams within Wigan Inpatients.
You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include minuting of MDT, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, along with coordinating clinical activities for all Inpatients.
Main duties of the job
Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
* Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
* Liaise with General Practitioner's regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
* Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients' work/care programming activity.
Job responsibilities
Please see attached job description and person specification
Person Specification
Education/Qualification
* Relevant level 3 competency-based qualification (such as RSA or NVQ), demonstrable previous office experience or equal demonstrative experience.
Experience
* Use of VDU.
* Working in a confidential environment.
* Use of office equipment.
* Typing.
* Medical terminology.
* Contact with patients/service users.
* Audio typing.
Skills and abilities
* Effective time management skills.
* The ability to prioritise tasks.
* An excellent telephone manner.
* Outstanding communication skills.
* Appropriate keyboard skills.
* The ability to navigate IT systems, including Excel, Word and PowerPoint.
* Patient administration background.
* Knowledge of the Paris system.
* Advanced keyboard skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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