Role: Field Technicians Location: Abergavenny Key Accountabilities: • Dependent on skill set, undertaking day to day inspection, repair and maintenance of water and wastewater assets to defined internal quality standards. • Deliver a high level of customer service whilst meeting health and safety, financial, KPI, statutory, quality and contractual compliance. • Work with scheduling team and line management to maximise productivity and efficiency. • Provide quality daily job feedback to identify follow on work to minimise the avoidable failures for water quality and environmental consents. • Provide support to both customers and colleagues with technical input when required. • Manage personal workloads to ensure maximum flexibility, productivity and effective time management. • Undertake range of activities as required and as skills and ability allow. For ICO employees this may include, O&M activities, CFS testing, meter verification/ installation, lifecycle works and private pipe services and general site maintenance and cleaning duties, tank inspection and cleaning, pipework installation and modification, Water Compliance remedial works, etc. • Maintain site standards to food grade level, particularly on water assets. • Support local operational incidents • Participate in an out-of-hours operational stand-by rota. • Carry out O&M works on a Water Treatment works capable of producing 5 mega litres per day. • Undertake shift work, consisting of participating a rota containing late shifts, and working weekends and bank holidays. • Be able to achieve MoD clearance • Travel to various sites required All travel and expenses will be covered. Experience: In order to succeed in this role it is expected that you will have: • Experience of operating and maintaining water and wastewater assets • Experience in Minor Civil works such as drainage, manholes and water pumps • Experience in plumbing installation and maintenance (where applicable) • Good knowledge and understanding of Health & Safety • Good communicator with customers and all STS colleagues • Computer / Smart phone literate for using Field IT Capabilities: In order to succeed in this role it is expected that you will have: • The ability to organise with planning abilities • Car and Drivers License • Self-motivated • Be physically fit • Good communication skills • Following organisational procedures • Good written, numerical and verbal skills • Flexible approach to short term changes to working arrangements • Able to travel nationwide and stay overnight for training etc. when required • Evidence of strong determination and problem solving skills • Evidence of working independently or within a team • Drive and motivation to achieve and deliver the best possible standards (both aesthetically and product quality) Qualifications: • Experience in O&M activities • Experience in Water/Sewage assets • Ability to use safety equipment / tools • Basic risk assessment knowledge Desirable: • Qualifications in Water/Sewage treatment - NVQ Level 2 or equivalent (where applicable) • 360 Extractor Ticket experience • Farming background • EUSR Hygiene card • Manual Handling Training • Confined Space (escape set or full BA) • Working at Heights