Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where we are now:
We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (+200%). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.
Where we’re going:
Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
We are looking for an organised and committed Dispensary Assistant to join our Dispensary for Dermatica in East London. You will be working closely with our Pharmacist and packing teams to ensure all Dermatica orders are dispensed and dispatched on time, to meet company targets and achieve customer satisfaction goals. If you enjoy working cross-departmentally and are a self-starter with strong communication skills this role would suit you perfectly.
The hours for this position are full-time Monday - Friday 9-5pm, you will also be required to work 8-12pm on a Saturday, once a month.
What you'll be doing:
* Carry out all dispensing activities such as printing, dispensing, processing OTC orders, packing, and dispatching in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements. This list is not exhaustive and other duties may be added.
* Carry out non-dispatch activities such as making boxes, processing returns, printing and folding GP letters, and replenishing stock. This list is not exhaustive and other duties may be added.
* Accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements.
* Identify medicine related problems or queries and bring these to the attention of the Responsible Pharmacist.
* Work with all functions across the organisation and respond to slack messages in a timely and accurate manner.
* Assist with stock control and receive stock in accordance with SOPs.
* Ensure the safe and appropriate storage of medicines.
* Perform regular stock date checks to ensure medications are selected in the correct order.
* Perform regular stock checks to ensure there is adequate stock to fulfil the pharmacy's requirements and inform senior dispensers if stock is running low.
* Process returned orders and log the stock in the issues log.
* Organise batch sheets considering treatment's expiry dates.
* Assist with stock counting for the supply chain function when required.
What you'll bring to the role:
* Have completed the NVQ level 2 Dispensing Assistant or work towards the qualification.
* Have a positive and can do attitude.
* Working well with targets and tight deadlines.
* Previous experience within a pharmacy and a fast-paced start-up.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
* 25 Days Holiday (+ all the usual Bank Holidays)
* Private health insurance, along with extra dental and eye care cover
* Enhanced parental leave
* Cycle-to-work Scheme
* Electric Car Scheme
* Free Dermatica and MedExpress products every month, as well as family discounts
* Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Salary Banding
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