SF Recruitment are working with a business based in Droitwich (WR9) who are looking for an Account Manager to join the team
£35,000 + Bonus
Hybrid working
Ideally a background working with insurance companies would be an advantage but not essential
Key Accountabilities:
- Contributes to the achievement of the overall business plan for the company including the growth goals and monthly KPIs
Client
- Acts as account manager for assigned clients, delivering strategic objectives within the relationship and ensuring that engagement is positive and delivers benefits to both organisations
- Responsible and accountable for overseeing service delivery and new initiatives to meet and exceed budgeted revenue sales, minimising leakage, for assigned clients
- Seeks new ways to add value to client relationships to maintain our 100% client retention rate
- Coordinates and executes team training to ensure client specific ways of working are adhered to.
Supplier
- Responsible for the management and governance of assigned suppliers from the supply chain
- Negotiate and periodically review contracts, terms and prices with suppliers
- Provide supplier training and best practices to employees
- Develop and maintain assigned supplier relationships, ensuring quality standards and reducing costs
- Provides handover to the operations team once agreement has been reached with new suppliers regarding contract (if appropriate), specific SLAs and process
...