Complaints and Information Officer within Children, Young People and Family Services, Kingston upon Hull Pay rate to £22.50 per hour Contract role, Children’s Services Pertemps are recruiting for a suitably experienced person for a role which involves co-ordinating, overseeing and quality assuring all aspects of complaints made by children and young people, their families and carers. Hull City Council’s Children, Young People and Families Service is looking to recruit a Compliments, Complaints and Information Officer to assist with their continuous improvement journey. Experience of Children's Services, Local Authority complaints processes (Statutory, Corporate and LGSCO) and excellent communication and relationship building / complaints resolution skills are required. There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you: A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Helen on 07901286967 or helen.omarapprsocialcare.co.uk for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this is not the role for you, contact us about other roles including IRO (Independence Reviewing Officer), BIA (Best Interest Assessor), MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager.