We are seeking a part-time team member for 20-30 hours per week over 4 or 5 days to provide administrative support to our client, a friendly, passionate charity in Taunton. Role Overview: As a Service Delivery Administrator, you will be the first point of contact for clients, ensuring a smooth experience and supporting the centre manager. Key responsibilities include: - Handling telephone, email, and web inquiries from clients and advisors. - Managing client onboarding and offboarding processes, including data entry. - Arranging initial consultations and processing payments. - Supporting advisors with room bookings and managing invoicing records. - Attending meetings and ensuring office supplies are stocked. Additional Duties: - Assisting with event support and social media updates. - Maintaining records in Sage 50 accounting software. Person Specification: - Passionate about helping others with excellent customer service skills. - Proficient in Microsoft Office and reliable in providing support. - Strong communication skills and attention to detail. - Willing to learn and work collaboratively. Desirable Qualifications: - Experience in the health and wellbeing or charitable sector. - Financial experience and data analysis skills. - Familiarity with SAGE and OPAYO. Salary: GBP24375 pro rata Annual Leave: 23 days per year plus bank holidays Company Pension Parking: Rota system for parking space