Job Description
IT Support Engineer
Derby
Permanent
to £28,000 (DOE)
IT Support Engineer needed for a permanent role in Derby, providing IT technical support to clients across the Midlands region.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.
Full UK Driving Licence and own vehicle preferred. Start ideally Dec 2024/Jan 2025.
Key Responsibilities:
1. Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
2. Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests.
3. System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability.
4. IT asset tracking, service provisioning, and managing IT accounts for new starters/leavers.
Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking.
Soft Skills: Problem solving, attention to detail, logical thinking, proactive approach, prioritization, and strong customer service skills.
Benefits: Salary to £28k (DOE), pension, healthcare, 28 days holiday (including BHs), support to gain IT accreditations, and more!
Syntax Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.
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