My clients are looking for a Dispensing Assistant to join their friendly teamROLE SUMMARY The role is to work as part of the practice team in the delivery of first class services, showing excellent understanding of customer needs as well as being motivated in achieving sales. KEY RESPONSIBILITIESAssisting in Dispensing Offer the customer general advice and guidance
1. Implement minor repairs to frames
2. Carry out OCT, retinal photography, tonometry and visual field tests supplementary to an eye examination and to alert the optometrist to any unusual / abnormal features identified through these processes
3. Keep appropriate records and report to the Practice Manager as required
Selling & Customer Relationship Management
1. Maximise sales whilst minimising costs to ensure the achievement of specified margins and targets
2. Ascertain the wants and needs of each customer
3. Recommend, select and help locate or obtain merchandise based on customer needs and wants
4. Describe merchandise and explain its use, benefits, operation and care to customers
5. Maintain knowledge of current sales and promotions as well as policies regarding payment, exchanges and security
6. Serve customers, bag and package purchases