Job Introduction
As a Patient Service Assistant at Sodexo in Wythenshawe Hospital, you are a key member of the Ward facilities team, providing a helpful and courteous catering service whilst maintaining a clean, hygienic environment. Your daily interaction with patients on the ward will assist in ensuring what can be a stressful time is made easier for our patients, visitors, and staff. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you’ll do:
* To assist in the daily ordering of patient’s food for next day delivery.
* Be responsible for creating a printing reports to assist with the food delivery to ward level.
* The distribution of menu folders.
* Keep up to date with all special diet menus.
* Maintain a good relationship with all staff at ward level.
* Provide a bespoke customer service attitude towards patients, helping them chose their meals and offering suggestions.
* Liaise with ward staff to establish the patients who require a special diet or any patients with allergies.
* Adherence to all legislation and policies relating to patient meal service.
* Respond to any catering queries.
What you bring:
* A team player with superb communication skills
* Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box.
* Approachable, compassionate, and friendly personality - The position holder will regularly form close bonds with long-term patients and their families. Dealing with Patient deterioration and Bereavement may have an emotional impact on the postholder.
* Food hygiene level 2 or above would be great but don’t worry if you don’t have this, we are still keen to hear from you.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24-hour virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan
* A death-in-service benefit for colleagues who pass away whilst employed by Sodexo
* Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment
* Competitive compensation
* Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we receive a high number of applications.
Attached documents
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