Full-time • Front of House • 40.00 Hours per week
Searcys are looking for a Hospitality Manager for one of its City Based venues.
As a Hospitality Manager for Searcys, you will lead on the events and private dining for the venue. You will have a proven track record in building strong relationships with clients and be able to lead a team to deliver quality service to our guests.
This role will be based in a B&I contract closely located to Barbican.
As an Assistant Hospitality Manager, you will receive the following industry-leading benefits:
* 50% discount across Searcys venues
* Enrolment into the Searcys pension scheme
* Up to 38 days annual leave (dependent on job role)
* Access to everyday discounts and communication portal
* Employee assistance programme
* Meals provided on shift when working within one of our venues
* Cycle to work scheme
* Your birthday off to celebrate in style
* A day off to volunteer / give back to the charity of your choice
Position: Full Time 40 Hours Contract
Salary: Competitive - plus overtime
Monday – Friday
Key Responsibilities:
* Support the successful delivery of the Food & Beverage Events Operation
* Play an integral role in the successful delivery of events across the site
* Work with the Hospitality team to plan, organise, and deliver a successful operation of our events
* Ensure all events run as per the schedules laid out
* Act as an allergy champion
* Build positive working relationships & communication methods with key departments
* Brief the Hospitality team on all aspects of the business and oversee the running of all assigned events
* Meet clients and ensure their customer journey is flawless, making sure the event is as they require. Also, ensure that any changes/amendments on the day are communicated to the relevant people
* Assist in the development of the operations waiting team, ensuring adherence to standards set out
* Ensure compliance with legislative and Government guidelines, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR, etc.
* Ensure the department/team comply with Searcys cash handling and cashing up procedures and report any discrepancies immediately to your line manager
* Comply with all legal requirements, particularly fire regulations, security, licence requirements, and any Local Authority or Client stipulations
* Submit a coherent handover for the events and escalate any issues to the Hospitality Manager
* Maintain excellent product knowledge (food/beverage)
* Have experience in F&B operations
* Exhibit a positive demeanour and attitude to solve problems
* Lead by example by acting professionally at all times
* Take initiative
* Demonstrate good time management
* Be supportive / a team player
* Exhibit excellent customer care skills
We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special. We are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more about the rich history of Searcys, please visit our website at www.searcys.co.uk.
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