Job summary There is an exciting opportunity to join our evolving and growing organisation as a SEND Co-ordinator. This new role is an opportunity to make a meaningful and tangible difference in the lives of children, young people, and their families (parents and carers) navigating the challenges of SEND. If you are passionate about advocacy, inclusivity, and empowering families, we encourage you to apply. Main duties of the job The successful candidate will coordinate all activities within the charity related to supporting children and young people with Special Educational Needs and Disabilities (SEND), including neurodiversity. The SEND Co-ordinator will play a critical role in ensuring children, young people, and their families (parents/carers) receive the appropriate guidance, early support, and interventions to promote positive emotional well-being, mental health, and access to educational and preventative services. This role involves working with families, professionals, and stakeholders to navigate systems of support, such as Education, Health, and Care Plans (EHCPs), and to advocate for the needs of children and young people. This includes close collaboration with education providers and mental health support teams in schools to deliver integrated support. About us Bromley Y is a long-established Charity based in Bromley that listens to feedback from Children, Young People (CYP), their families and/or parents and carers as well as partner agencies. We are a Mental Health and Emotional Wellbeing Service (MHEWS) based on the principles of ITHRIVE and IAPT. We are very proud of all the services we offer, from triaging, 1:1 evidenced based interventions to group work, digital offers, including webinars, social prescribing and mentoring. Date posted 07 March 2025 Pay scheme Other Salary £33,873.74 to £42,069 a year Contract Permanent Working pattern Full-time, Flexible working, Home or remote working Reference number B0435-25-0003 Job locations 17 Ethelbert Road Bromley Kent BR1 1JA Job description Job responsibilities 1. Role Focus To coordinate all activities within the charity related to supporting children and young people with Special Educational Needs and Disabilities (SEND), including neurodiversity. The SEND Co-ordinator will play a critical role in ensuring children, young people, and their families receive the appropriate guidance, early support, and interventions to promote positive emotional well-being, mental health, and access to educational and preventative services. This role involves working with families, professionals, and stakeholders to navigate systems of support, such as Education, Health, and Care Plans (EHCPs), and to advocate for the needs of children and young people. This includes close collaboration with education providers and mental health support teams in schools to deliver integrated support. 2. Key Duties and Responsibilities 2.1) Coordination of SEND Services Act as the primary point of contact for all SEND-related activities and queries within the charity. Support triage processes in the Mental Health Support Team (MHST) and Mental Health and Emotional Wellbeing Service (MHEWS) services in identifying referrals received into the charity to consider early SEND best practice, pathways planning, tracking and monitoring for SEND identified cases. Oversee requests for professional advice related to Education, Health, and Care Plans (EHCPs), ensuring compliance with statutory timelines and regulations. Liaise with schools, healthcare providers, and local authorities to ensure children and young peoples needs are accurately identified and addressed. Support families through the process of securing Education, Health, and Care Plans (EHCPs), including preparing professional advice, attending meetings, and coordinating reviews. Work closely with schools to ensure that children and young people receive appropriate support to meet their individual needs. Work with designated SEND Practice Leads to develop and improve the SEND offer to children and families Work with Comms and Projects Lead to oversee and co-ordinate any external requests for attending SEND events and relevant suitable outreach activities 2.2) Support for Families (Parents and Carers) Provide tailored advice and guidance to parents and carers regarding SEND processes, including EHCP applications, annual reviews, and appeals. Signpost families to relevant local and national and local services, including early support networks, therapy services, and advocacy organizations. Facilitate workshops or training sessions for parents and carers on understanding SEND frameworks, navigating support systems, and promoting positive mental health. 2.3) Advocacy for Neurodiverse Children and Young People Develop and deliver tailored resources and programs to support neurodiverse children and young people, ensuring their unique needs are met in educational and community settings. Collaborate with mental health professionals to create and implement preventative interventions promoting emotional well-being and resilience. Work directly with children and young people to provide practical strategies for self-advocacy and accessing support. 2.4) Partnership and Collaboration Build and maintain strong working relationships with schools, early support services, and local authority SEND teams to streamline access to services. Represent the charity at multi-agency meetings and appropriate panels to advocate for the needs of children and young people. Participate in local forums and networks to stay updated on SEND developments and opportunities for collaboration. 2.5) Collaborating with Mental Health Support Teams (MHSTs) Act as a point of contact for schools and MHSTs to identify children and young people who may benefit from early mental health interventions. Coordinate referrals between families, schools, and MHSTs, ensuring children and young people access the right level of mental health support. Work with MHSTs and schools to promote preventative strategies for improving emotional well-being, such as mindfulness programs, peer support schemes, or anti-bullying initiatives. Collaborate on workshops or training sessions for school staff, families, and students to raise awareness about mental health and neurodiversity. 2.6) Monitoring and Reporting Maintain accurate and confidential records of all interactions with children, young people, and families (parents and carers) in compliance with GDPR. Collect and analyse data on the effectiveness of SEND services and interventions to identify gaps and inform strategic planning. Produce reports and case studies for internal review and funding applications, demonstrating the charitys impact on the SEND community. Provide reports and case studies demonstrating how the role interfaces with education and mental health services to improve outcomes for children and young people. 2.7) Training and Capacity Building Stay abreast of changes in SEND legislation, policies, and best practices, and disseminate this information within the charity. Provide training for charity staff and volunteers to enhance their understanding of SEND and neurodiversity. Attend relevant professional development opportunities to deepen expertise in SEND and mental health. Deliver training sessions to school staff, mental health teams, and charity staff on topics such as neurodiversity, the EHCP process, and inclusive education practices. Keep up to date with SEND and mental health legislation, policy changes, and best practices to ensure the charitys services remain relevant and effective. Develop resources and toolkits to support families, schools, and professionals in navigating SEND and mental health challenges. 2.8) Promoting Inclusivity Ensure all services and activities provided by the charity are inclusive and accessible to children and young people with SEND. Advocate for the inclusion of neurodiverse children and young people in all aspects of the charitys programs and initiatives. Work with schools to create inclusive environments for children with SEND, including adjustments to the curriculum, classroom accommodations, and staff training. 3) Practice Responsibilities To decide on an appropriate course of action with the professionals involved, providing advice, support and knowledge of appropriate resources for the emotional wellbeing of children and their families. To carry out joint and/or individual triage assessments of children and families. To provide support and guidance to others with the aim of improving skills, knowledge and facilitating reflective practice. Manage own workload through both practice and managerial supervision. To participate in team and service meetings as required. To work alongside others to demonstrate knowledge and skills to plan and critically evaluate the implementation of the early intervention role to meet the mental health needs of children and young people. To contribute to the evaluation of all areas of service delivery, client and professional satisfaction and the impact of interventions. 4) Research & Development To work with others to develop practice protocols and audit tools, to collect the relevant statistical information to underpin service evaluation and record keeping. To ensure all interventions are evidence based. To implement national audit tools and review with colleagues nationally and locally. To be key in obtaining service user views and feedback on support provided to ensure the delivery of accessible provision. To comply with relevant professional codes of conduct. To contribute to establishing essential networks, knowledge base of resources and maintain links with relevant community organisations. To contributing to identifying service needs and gaps across with regard to childrens mental health and wellbeing. Develop skills in service evaluation and audit to ensure the overall development of the service. To maintain awareness of up-to-date research and development pertaining to advances in child and young peoples emotional wellbeing and mental health issues. 5) General Keep accurate and appropriate records, providing information for monitoring and evaluation as required. Participate in, and actively contribute to, individual supervision, training and team meetings as required. Work in accordance with the service's objectives and values. Comply with all organisational policies, and in particular to ensure safe, fair and responsible working practices Undertake duties to ensure the health and safety of post-holder, colleagues, service users and visitors. Work flexibly, being prepared to perform other duties commensurate with the role. Actively support and promote any fundraising activities as part of the day-to-day duties. Promote the work of Bromley Y People and encourage positive understanding, awareness and attitudes towards emotional wellbeing and mental health. Work at all times to promote equality, diversity and individual rights. Work alongside and ensure active service user participation in all aspects of work, including monitoring of activities. To participate in the development of local safeguarding child protection, joint agency procedures and other relevant local procedures. Job description Job responsibilities 1. Role Focus To coordinate all activities within the charity related to supporting children and young people with Special Educational Needs and Disabilities (SEND), including neurodiversity. The SEND Co-ordinator will play a critical role in ensuring children, young people, and their families receive the appropriate guidance, early support, and interventions to promote positive emotional well-being, mental health, and access to educational and preventative services. This role involves working with families, professionals, and stakeholders to navigate systems of support, such as Education, Health, and Care Plans (EHCPs), and to advocate for the needs of children and young people. This includes close collaboration with education providers and mental health support teams in schools to deliver integrated support. 2. Key Duties and Responsibilities 2.1) Coordination of SEND Services Act as the primary point of contact for all SEND-related activities and queries within the charity. Support triage processes in the Mental Health Support Team (MHST) and Mental Health and Emotional Wellbeing Service (MHEWS) services in identifying referrals received into the charity to consider early SEND best practice, pathways planning, tracking and monitoring for SEND identified cases. Oversee requests for professional advice related to Education, Health, and Care Plans (EHCPs), ensuring compliance with statutory timelines and regulations. Liaise with schools, healthcare providers, and local authorities to ensure children and young peoples needs are accurately identified and addressed. Support families through the process of securing Education, Health, and Care Plans (EHCPs), including preparing professional advice, attending meetings, and coordinating reviews. Work closely with schools to ensure that children and young people receive appropriate support to meet their individual needs. Work with designated SEND Practice Leads to develop and improve the SEND offer to children and families Work with Comms and Projects Lead to oversee and co-ordinate any external requests for attending SEND events and relevant suitable outreach activities 2.2) Support for Families (Parents and Carers) Provide tailored advice and guidance to parents and carers regarding SEND processes, including EHCP applications, annual reviews, and appeals. Signpost families to relevant local and national and local services, including early support networks, therapy services, and advocacy organizations. Facilitate workshops or training sessions for parents and carers on understanding SEND frameworks, navigating support systems, and promoting positive mental health. 2.3) Advocacy for Neurodiverse Children and Young People Develop and deliver tailored resources and programs to support neurodiverse children and young people, ensuring their unique needs are met in educational and community settings. Collaborate with mental health professionals to create and implement preventative interventions promoting emotional well-being and resilience. Work directly with children and young people to provide practical strategies for self-advocacy and accessing support. 2.4) Partnership and Collaboration Build and maintain strong working relationships with schools, early support services, and local authority SEND teams to streamline access to services. Represent the charity at multi-agency meetings and appropriate panels to advocate for the needs of children and young people. Participate in local forums and networks to stay updated on SEND developments and opportunities for collaboration. 2.5) Collaborating with Mental Health Support Teams (MHSTs) Act as a point of contact for schools and MHSTs to identify children and young people who may benefit from early mental health interventions. Coordinate referrals between families, schools, and MHSTs, ensuring children and young people access the right level of mental health support. Work with MHSTs and schools to promote preventative strategies for improving emotional well-being, such as mindfulness programs, peer support schemes, or anti-bullying initiatives. Collaborate on workshops or training sessions for school staff, families, and students to raise awareness about mental health and neurodiversity. 2.6) Monitoring and Reporting Maintain accurate and confidential records of all interactions with children, young people, and families (parents and carers) in compliance with GDPR. Collect and analyse data on the effectiveness of SEND services and interventions to identify gaps and inform strategic planning. Produce reports and case studies for internal review and funding applications, demonstrating the charitys impact on the SEND community. Provide reports and case studies demonstrating how the role interfaces with education and mental health services to improve outcomes for children and young people. 2.7) Training and Capacity Building Stay abreast of changes in SEND legislation, policies, and best practices, and disseminate this information within the charity. Provide training for charity staff and volunteers to enhance their understanding of SEND and neurodiversity. Attend relevant professional development opportunities to deepen expertise in SEND and mental health. Deliver training sessions to school staff, mental health teams, and charity staff on topics such as neurodiversity, the EHCP process, and inclusive education practices. Keep up to date with SEND and mental health legislation, policy changes, and best practices to ensure the charitys services remain relevant and effective. Develop resources and toolkits to support families, schools, and professionals in navigating SEND and mental health challenges. 2.8) Promoting Inclusivity Ensure all services and activities provided by the charity are inclusive and accessible to children and young people with SEND. Advocate for the inclusion of neurodiverse children and young people in all aspects of the charitys programs and initiatives. Work with schools to create inclusive environments for children with SEND, including adjustments to the curriculum, classroom accommodations, and staff training. 3) Practice Responsibilities To decide on an appropriate course of action with the professionals involved, providing advice, support and knowledge of appropriate resources for the emotional wellbeing of children and their families. To carry out joint and/or individual triage assessments of children and families. To provide support and guidance to others with the aim of improving skills, knowledge and facilitating reflective practice. Manage own workload through both practice and managerial supervision. To participate in team and service meetings as required. To work alongside others to demonstrate knowledge and skills to plan and critically evaluate the implementation of the early intervention role to meet the mental health needs of children and young people. To contribute to the evaluation of all areas of service delivery, client and professional satisfaction and the impact of interventions. 4) Research & Development To work with others to develop practice protocols and audit tools, to collect the relevant statistical information to underpin service evaluation and record keeping. To ensure all interventions are evidence based. To implement national audit tools and review with colleagues nationally and locally. To be key in obtaining service user views and feedback on support provided to ensure the delivery of accessible provision. To comply with relevant professional codes of conduct. To contribute to establishing essential networks, knowledge base of resources and maintain links with relevant community organisations. To contributing to identifying service needs and gaps across with regard to childrens mental health and wellbeing. Develop skills in service evaluation and audit to ensure the overall development of the service. To maintain awareness of up-to-date research and development pertaining to advances in child and young peoples emotional wellbeing and mental health issues. 5) General Keep accurate and appropriate records, providing information for monitoring and evaluation as required. Participate in, and actively contribute to, individual supervision, training and team meetings as required. Work in accordance with the service's objectives and values. Comply with all organisational policies, and in particular to ensure safe, fair and responsible working practices Undertake duties to ensure the health and safety of post-holder, colleagues, service users and visitors. Work flexibly, being prepared to perform other duties commensurate with the role. Actively support and promote any fundraising activities as part of the day-to-day duties. Promote the work of Bromley Y People and encourage positive understanding, awareness and attitudes towards emotional wellbeing and mental health. Work at all times to promote equality, diversity and individual rights. Work alongside and ensure active service user participation in all aspects of work, including monitoring of activities. To participate in the development of local safeguarding child protection, joint agency procedures and other relevant local procedures. Person Specification Qualifications Essential Therapeutic qualification Desirable Professional qualification in education, social work, psychology, or a related field Experience Essential Proven experience in a SEND-related role, such as SENDCO, family support worker, caseworker or therapeutic Practitioner. In-depth knowledge of SEND legislation, including the Children and Families Act (2014) and the SEND Code of Practice (2015). Experience providing advice and guidance on EHCP processes. Experience working with or within education settings, including liaising with SENDCOs and school leadership teams. Strong understanding of neurodiversity and its impact on learning, emotional well-being, and mental health. Excellent interpersonal and communication skills, with the ability to work effectively with children, young people, families, and professionals. Experience designing and delivering training or workshops. Strong organisational skills, with the ability to manage a diverse workload and meet deadlines. Values (We Care, We Listen, We Empower, We Accept, We Respect), Can demonstrate support for the values and beliefs of the Bromley Y and for its services). Values: Holds positive attitudes to diversity, equality and enabling access to services for all. Values: Holds a positive attitude toward children and young people, particularly those with emotional and mental health difficulties. Flexibility across hours of work when required. Flexibility to occasionally work evenings or weekends for events or meetings may be required. Good working knowledge of Microsoft Office packages (Outlook, Word, Excel) Desirable Experience working in a charity or community-based organisation. Knowledge of local early support services and networks. Skills in case management and data analysis to inform service improvement. Person Specification Qualifications Essential Therapeutic qualification Desirable Professional qualification in education, social work, psychology, or a related field Experience Essential Proven experience in a SEND-related role, such as SENDCO, family support worker, caseworker or therapeutic Practitioner. In-depth knowledge of SEND legislation, including the Children and Families Act (2014) and the SEND Code of Practice (2015). Experience providing advice and guidance on EHCP processes. Experience working with or within education settings, including liaising with SENDCOs and school leadership teams. Strong understanding of neurodiversity and its impact on learning, emotional well-being, and mental health. Excellent interpersonal and communication skills, with the ability to work effectively with children, young people, families, and professionals. Experience designing and delivering training or workshops. Strong organisational skills, with the ability to manage a diverse workload and meet deadlines. Values (We Care, We Listen, We Empower, We Accept, We Respect), Can demonstrate support for the values and beliefs of the Bromley Y and for its services). Values: Holds positive attitudes to diversity, equality and enabling access to services for all. Values: Holds a positive attitude toward children and young people, particularly those with emotional and mental health difficulties. Flexibility across hours of work when required. Flexibility to occasionally work evenings or weekends for events or meetings may be required. Good working knowledge of Microsoft Office packages (Outlook, Word, Excel) Desirable Experience working in a charity or community-based organisation. Knowledge of local early support services and networks. Skills in case management and data analysis to inform service improvement. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bromley Y Address 17 Ethelbert Road Bromley Kent BR1 1JA Employer's website https://bromley-y.org (Opens in a new tab)