The Enfield CRHTT is a 24 hour per day, 7 day per week service which provides urgent care for people experiencing mental health crisis as an alternative to hospital admission. The team views crisis as meaningful, a crossroads in someone's life. We draw on several different models to understand this including family/systemic perspectives and the recovery model. The CRHT is crucial in delivering urgent crisis resolution assessments and treatment for service users by assessing their needs and caring for them in the least restrictive environment. The service will also ensure effective gatekeeping of all service users referred to the service for admission to Hospital. The post holder will ensure a high-quality responsive service to service users and referrers. The Enfield CRHTT is in the process of delivering an ambitious development program. This includes gaining accreditation through the Royal College of Psychiatrists Home Treatment Accreditation Scheme (RCPsych HTAS). The Team has also in the past year taken over the management of the Suffolk Crisis Prevention House based at Palmers Green in Enfield. The Clinical Lead/Deputy team manager post is central to delivering development and effective operational management of the CRHTT.
Main duties of the job
Managerial/administrative
1. To manage the single point of contact of referrals for people who are in mental health crisis within the London boroughs of Barnet Enfield and Haringey.
2. Participate in the recruitment, selection & retention of staff.
3. Managing CRHTT roster to ensure CRHTT is adequately staffed from within agreed establishment.
4. Assist team manager with line management and budgetary responsibility for clinicians and admin staff working in CRHTT.
5. Be responsible for effective clinical and managerial communication systems to, from and within the CRHTT.
6. Ensure effective Triaging and screening of referrals and management of inappropriate referrals.
7. Provide expert clinical leadership to ensure a high standard of service to referrers and guidance to CRHTT.
8. Work Closely and alongside all trust inpatient wards, DIT, Patient Flow, Psychiatric Liaison Teams and community services to ensure the best use of resources.
9. Work in partnership with the Internal Teams across the Trust as well as external referrers.
10. Liaising with professional external referrers and developing relationships e.g., GP's, police etc.
About us
Why choose to join the Partnership?
We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
Deliver the best care using the most up-to-date practice in supporting those with mental health illnesses.
Transforming and creating a positive environment for our service users, staff and visitors.
Creating and working together to become a great place to work for all our staff.
We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
Generous Annual Leave Allowance
NHS Discounts in a large variety of retail stores and services.
We have excellent internal staff network support groups.
The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:
We are kind
We are respectful
We work together
We keep things simple
We are proudly diverse
In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work.
Job responsibilities
The post holder will work closely with the Team Manager to maintain the day to day running of the service, providing senior clinical input and support to the team, playing a key role in building internal and external interfaces with the Acute Inpatient wards, Psychiatric Liaison Teams, the AMPH service, Core Teams, the MHCAS, and contributing to the ongoing development of the Crisis Telephone Service to further improve patient experience and outcomes. As a Clinical Lead/Deputy Manager, you will provide and develop a working environment and culture of trust, openness and effective team working, which fosters high morale, commitment and optimum performance among all staff and promotes their well-being, professional and personal development in line with service needs.
Person Specification
Education
* Registered with NMC as RMN, or Dip SW, or registered with HPC
* Mentorship qualification or equivalent
Skills
* Ability to communicate effectively with patients and their carers
* Ability to organise and prioritise own and others workload to balance clinical and other service priorities
* Ability to show leadership and coordination
Experience
* Significant experience working within Mental Health Services
* Experience of working in a multi-cultural environment and of involving users and carers ensuring culturally sensitive practice
* Experience of identifying, initiating, implementing and managing effective practice
* Knowledge of a full range of therapeutic skills and approaches
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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