The Client and Endpoint team is looking for a Senior Development Analyst. As part of the team, you would contribute to supporting, developing, and managing various solutions and systems which deliver end user computing technologies.
As a Senior Development Analyst, you would be responsible for undertaking daily planned and responsive tasks, alongside implementing developments and projects which support the continuously evolving technology requirements of the Trust. This is a highly technical and development-focused role.
The ideal candidate will have performed a similar role within a large organisation and have excellent problem investigation and resolution skills. A passion for identifying and delivering improvement is crucial, in addition to outstanding communication skills and a desire for collaborative working.
You will be joining a friendly, supportive, and dedicated team where your enthusiasm and dedication will help shape and deliver exceptional services to our users, supporting the Trust in delivering outstanding care and experiences to our patients. Managing multiple technologies across a large and complex end user computing service, across three main sites, provides ample opportunity to enjoy a diverse workload.
Key Responsibilities:
1. Monitor, maintain and develop the existing systems which deliver end user compute technologies, providing advanced level input to maintain and improve performance.
2. Identifying, developing and implementing new solutions and processes to deliver outcomes which improve customer experience and satisfaction.
3. Work as part of a team to deliver a responsive service to incidents, utilising specific system knowledge, solution experience, and system access to deliver effective resolutions.
4. Enhance the overall team skills and capabilities through adoption of best practice methods and by ensuring process documentation is thorough and accurate.
5. Provide technical assistance and knowledge transfer to other IT teams, either in-person or through the production of clear handover documentation.
6. Deliver technical advice and input for project requirements and undertake R&D activities for applications, systems, and hardware.
7. Ensure workload requests are completed within appropriate timescales following established task and incident management procedures.
Working methodically as part of a team with attention to detail is essential. A friendly, customer-focused manner is required along with a good appreciation for how your contribution within the department can directly impact patient care.
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
For further details / informal visits contact:
Name: John Potter
Job title: Client & Endpoint Manager
Email address: john.potter1@nhs.net
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