Divisional Manager
A specialist white collar construction recruitment agency is looking for a Divisional Manager to manage a HOT desk based in central London.
This is a fantastic opportunity to inherit an already billing 6-figure desk working with some of the best clients the industry has to offer. There is an opportunity to earn an override on the team that's already in place, and there is scope to grow the team out further in 2025!
About the Role
This is a Billing Manager role, which is critical in overseeing the team's operations, ensuring efficiency, and achieving recruitment goals. Key to this role is leadership, strategy, team management, and client relationships.
Roles & Responsibilities
1. Leadership and Strategy:
1. Team Leadership: Lead and motivate the recruitment team, setting clear goals, expectations, and performance targets.
2. Strategy Development: Develop and implement recruitment strategies, including sourcing methods, candidate engagement, and client relationship management.
3. Goal Setting: Define key performance indicators (KPIs) for the team and individual recruiters, aligning them with the company's overall objectives.
2. Client Relationship Management:
1. Client Acquisition: Identify new business opportunities, build relationships with potential clients, and expand the client portfolio.
2. Client Retention: Maintain strong relationships with existing clients, ensuring their ongoing satisfaction, and addressing any concerns or issues.
3. Consultation: Act as a trusted advisor to clients, providing insights on market trends, talent acquisition strategies, and solutions to their staffing needs.
3. Team Management:
1. Recruiter Development: Train, mentor, and provide ongoing support to recruitment consultants to enhance their skills, productivity, and job satisfaction.
2. Performance Evaluation: Conduct regular performance reviews and provide constructive feedback to team members. Recognise top performers and address underperformance.
3. Workload Allocation: Effectively allocate job assignments and responsibilities among team members, ensuring equitable distribution and optimised results.
4. Resource Management: Oversee budget and resource allocation for the recruitment team, including the use of software, tools, and external resources.
4. Recruitment Process Oversight:
1. Process Optimization: Continuously review and optimise the recruitment process to enhance efficiency, reduce time-to-fill, and improve the quality of hires.
2. Quality Control: Implement quality control measures to ensure that candidates presented to clients meet the highest standards.
3. Compliance: Ensure that the recruitment team adheres to all legal and ethical requirements in the hiring process, including equal opportunity and non-discrimination laws.
5. Candidate and Client Engagement:
1. Key Relationships: Build and maintain relationships with high-potential candidates and key clients.
2. Complex Placements: Assist with high-level or complex placements, guiding recruiters and providing expertise when necessary.
3. Conflict Resolution: Mediate and resolve any conflicts or issues that may arise during the recruitment process, both with candidates and clients.
6. Data Analysis and Reporting:
1. Data Management: Oversee the use of recruitment software and databases to track and manage candidate and client information.
2. Reporting: Generate and present regular reports on team performance, candidate pipelines, and other relevant recruitment metrics to senior management.
7. Market Awareness:
1. Stay Informed: Keep the team informed about industry trends, competitor activities, and emerging talent pools.
2. Market Expansion: Explore opportunities to expand into new markets or industries as part of the company's growth strategy.
8. Continuous Learning:
1. Professional Development: Stay updated with the latest recruitment and management techniques by participating in training and development programs.
Managers within a recruitment team play a pivotal role in achieving the organisation's talent acquisition goals and ensuring the team's effectiveness and efficiency. Their leadership and strategic guidance are essential for successful recruitment operations.
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