Job Title: Internal Sales Support
We are seeking a highly motivated and organized Internal Sales Support professional to join our team at Insite Finance.
Job Summary
The successful candidate will be responsible for providing exceptional customer service, processing customer orders, and collaborating with the sales team to drive sales growth and profitability.
Key Responsibilities
* Process and manage incoming customer orders, pro-forma invoices, and returns
* Upsell products and identify opportunities to increase sales growth
* Develop strong relationships with customers to maximise repeat business
* Collaborate closely with the external sales team to drive sales and profitability
* Meet personal and team targets, as well as set KPIs
* Handle customer inquiries, complaints, and provide appropriate solutions
* Ensure timely communication with warehouses for order fulfilment and dispatch
* Manage incoming phone calls and email inquiries efficiently
Requirements
* At least 2 years' experience in a busy office environment, preferably in internal sales
* Strong people skills and results-driven mindset
* Excellent communication skills, both written and verbal
* Customer-focused with the ability to adapt to different situations
* Proficient in Microsoft Office and quick to learn new systems
* Ability to multi-task, prioritise, and manage time effectively
* Team player with the capacity to work independently when required
What We Offer
* Competitive base salary of £26-28,000 per annum
* Great bonus scheme
* 25 days annual leave plus statutory holidays
* Company pension scheme
* Free car parking
* Monday to Friday, 9am-5pm
This is an excellent opportunity for a customer-oriented individual to join a rapidly growing company with a strong market presence. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.