Overview
We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical facility and enhancing the patient experience.
Responsibilities
1. Greet patients warmly and assist them with the check-in process.
2. Schedule appointments and manage the appointment calendar effectively.
3. Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members.
4. Maintain patient records accurately and ensure confidentiality at all times.
5. Process patient registration forms and verify insurance information.
6. Assist in managing billing and payment processes as needed.
7. Coordinate with medical staff to ensure seamless patient flow throughout the clinic.
8. Keep the reception area tidy and organised, creating a welcoming environment for patients.
Skills
1. Strong office administration skills with attention to detail.
2. Excellent verbal and written communication skills, demonstrating professionalism at all times.
3. Proficiency in using office equipment such as computers, printers, and telephones.
4. Ability to multitask in a fast-paced environment while maintaining a calm demeanour.
5. Strong organisational skills with a focus on time management.
6. Previous experience in a medical or healthcare setting is advantageous but not essential.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a busy medical environment, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Types: Part-time, Permanent
Pay: From £11.50 per hour
Expected hours: 23 per week
Benefits:
1. Company pension
2. On-site parking
Schedule:
1. Monday to Friday
2. Overtime
Education:
1. GCSE or equivalent (preferred)
Work authorisation:
1. United Kingdom (required)
Work Location: In person
Application deadline: 27/01/2025
Reference ID: DS1
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