Are you passionate about delivering exceptional customer service and enjoy supporting clients? If you thrive on building strong relationships and are excited by the idea of helping law firms optimize their use of cutting-edge property platforms, wed love to hear from you About the Role This role focuses on managing and nurturing relationships with our valued clients. As an Internal Account Manager, youll work closely with law firms, primarily through phone and email, to provide online demonstrations, training, and support for our platform's features and functionalities. Your goal will be to ensure clients are confident in using our services while identifying opportunities to introduce additional products that meet their needs. Youll also keep clients informed of any updates, pricing adjustments, or new services, and ensure they are fully supported. Weekly reporting will play a crucial part in your role, allowing you to update management on client interactions, service and product upsells, and any notable trends in client spending. By analysing internal reports, youll identify patterns or changes in user activity and take action to retain and enhance each clients experience with us. This role is a fantastic opportunity for someone looking to advance their skills in account management within a supportive, friendly team environment. Well provide comprehensive training to help you succeed and grow with us. About You We seek someone with a background in Customer Service, Sales, or Telesales, ideally within the Property or Legal sector. Strong organisational and time-management skills are essential to keep performance on track, along with the confidence to work proactively and hit targets. You should be comfortable with technology, including Microsoft Office, and able to communicate clearly and enthusiastically. If you're a self-starter with a can-do attitude and a commitment to providing top-notch customer service, this could be the perfect role for you. Join us in building lasting client relationships and helping law firms get the most out of our innovative property solutions. Apply now to be a part of our journey About Us tmgroup is a supportive, innovative, and customer-focused business. As the UKs leading supplier of Property Searches and market leading technology provider for property professionals, this is a great opportunity for an Internal Account Manager to join our Commercial team. This role can be based in our office in Swindon, alternatively it can be hybrid with part week in Swindon and part week remote, With a 20-year history, we are well known as a property search provider. But following recent Private Equity acquisition, we are now on a journey to position ourselves as a technology-driven property partner, leading the way in creating digital solutions that make property transactions easier for everyone.