Job Description
BY TERRY is an international luxury cosmetics brand founded in 2000 by Terry de Gunzburg in Paris. Encompassing makeup, skincare and fragrance, BY TERRY is stocked in more than 20 markets and represented in some of the world's most prestigious stores, including Harrods, Galeries Lafayette, Space NK & Sephora.
Terry de Gunzburg is an industry legend who, over the course of the past 30 years, has been changing the face of beauty through the invention of countless products and formulas, including the iconic Baume de Rose lip balm. Today, BY TERRY offers customers revolutionary foundations, innovative mascaras and long-lasting lipstick formulas, as well as a 'couture' beauty line of bespoke cosmetics.
General duties
* Always provide an excellent level of customer service.
* Actively traffic stop to attract new customers and build brand awareness.
* Provide makeup and skincare consultations as per Company and Store requirements.
· Meet artistry expectations and have good artistry techniques while relaying the BY TERRY message.
1. Book appointments and build ongoing client loyalty. This includes customer database building for BY TERRY specifically as well as store databases to meet both Company and Store KPI expectations. Customers should be contacted regularly to check on how products are working and invite to events.
2. ...