Trade Counter Manager wanted!
KBB Recruitment are pleased to be working with a made to measure kbb manufacturer to assist them in looking for a trade counter manager in Greater Manchester.
Full time permanent position Monday – Friday, paying £55,000
Role:
* Develop and Execute strategies to drive trade Counter performance, including achieving and exceeding sales targets
* Optimising product placement, and managing Customer engagement with the trade Counter
* Lead by example alongside a reporting team in providing an exceptional, personalised experience to customers visiting the trade Counter
* Ensure that client needs are understood and met while maintaining a strong focus on upselling and cross-selling
* Supervise and motivate staff, fostering a culture of excellence, teamwork, and a customer-centric approach
* Provide guidance, coaching, and training as needed
* Collaborate with the marketing team, & other colleagues to create visually captivating displays and layouts that inspire customers
* Regularly analyse trade counter performance metrics, such as sales, foot traffic, conversion rates, and customer feedback, to make data-driven decisions and continuously improve operations
* Manage the trade counter budget effectively, ensuring cost control while maintaining the highest standards of quality and service
* Stay informed about industry trends, market conditions, and competitor offerings to make informed decisions and maintain a competitive edge
* leading the team in ensuring efficient administration & processing of customer orders, working with the wider team to resolve customer queries
Qualifications:
* Proven experience in showroom management, preferably within the KBB or high-end retail industry
* Strong leadership skills with the ability to inspire and lead a sales-focused team
* Excellent communication, interpersonal, and negotiation skills
* Results-oriented with a demonstrated ability to drive profitability
* A keen eye for luxury aesthetics and interior trends
Benefits:
* Being part of a friendly and creative team
* Opportunities for career development
* Life Assurance
* Health Cash Plan
* Pension contribution
* Generous employee discount
KBB Recruitment is the acting agency for this vacancy, please call Amber now on (phone number removed)