IT Operations Technician
* Location: Hereford (Hybrid – 3 days in, 2 days remote)
* Salary: £30,000 - £35,000
* Reference: 1158489
The CompanyOur client is a forward-thinking, global technology leader committed to innovation and sustainability. With a modern workplace and a strong culture of internal progression, they offer excellent opportunities for career growth and development. The RoleAs an IT Operations Technician, you'll be the key support for IT systems in Hereford and Ireland, working closely with the IT Operations Manager and wider IT teams. This role involves occasional travel to Dublin and requires someone within a commutable distance to handle on-site issues as needed. Key Responsibilities
1. IT Support: Provide second-line support for office-based, remote, and mobile users.
2. Infrastructure Management: Maintain and monitor both on-premises and cloud-based systems.
3. Hardware & Software: Install, configure, and troubleshoot PCs, networks, and applications.
4. Network Administration: Manage LAN networks, switches, and access points.
5. Mobile Support: Configure and support mobile devices.Project Involvement: Assist in IT projects, documentation, and process impr...