Job summary We are recruiting for a Head of Nursing & Quality - Unplanned Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Unplanned Care division is looking for an individual to join the senior nursing team as the head of Nursing for the UEC (Care Group 1) This covers ED, Medical assessment & short stay, SDEC, UTC and stroke. The successful candidate will need to be a registered professional with the ability to provide strong professional clinical leadership, experience of quality care provision and oversight and an understanding of finance and HR processes. They will support of the Divisional Director of Nursing and be a key member of the Senior Management Team across the Division. The post holder will support the Divisional Director of Nursing to continually improve patient care, experience and assist with the implementation of National and Trust initiatives. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job This exciting position will be integral to ensuring continued safe and successful services within the unplanned care division. As the Head of Nursing and Quality, you will make a real difference to patient care and pathways. As a subject matter expert and specialist, you will provide visible professional leadership and demonstrate a strong commitment to support the team in the delivery of both the nursing and trust strategy. You will support the teams in the transformation agenda in redesigning models of care and patient pathways to provide the best possible care and outcome for our patients. On a day to day basis, you will have professional line management, supervision responsibilities and over sight of the wellbeing of Matrons, CNS, Clinical educators and their teams ensuring support, professional growth and leadership development are provided for all the staff. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 26 February 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year per annum Contract Permanent Working pattern Full-time Reference number 361-6984786 Job locations Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential Registered Nurse Degree or equivalent relevant experience Effective nursing registration - RN or equivalent Desirable Master's level qualification/ working towards or equivalent experience Previous Experience Essential Extensive experience in Senior Nursing position Evidence of continuous professional development Specific management and/or leadership training Experience of managing people Experience of managing change and associated behaviors Experience of developing policies and procedures Evidence of outcomes from application of professional leadership Evidence of clinical leadership regarding multiple clinical professions Evidence of managing a team Evidence of chairing and managing meetings Desirable Experience of managing resources including financial resources Proven record of leading change and innovation Experience of managing teams across specialties and multi-disciplinary team members including AHP's Skills Essential Proven record of accomplishment of achieving objectives Excellent clinical and clinical leadership skills Excellent organisational and leadership skills Ability to present complex information to a variety of audiences, verbally and in written reports Ability to use IT, including Microsoft Office and Power Point Able to work within a multi - professional team Flexibility - adapts to ensure achievement of objectives within changing environment Able to work collaboratively with partner organisations Ability to present complex data to different audiences with different information needs Ability to manage conflict Innovative thinker with the ability to cut through barriers to change Proven record of accomplishment of performance management Knowledge Essential Knowledge of developments in renal services from a national and local perspective, including ICP / STP's Knowledge of DoH Policies and professional guidelines in children and young people's care Knowledge and experience of change management Knowledge and experience of risk management issues Desirable Knowledge of NHS Finance Other requirements Essential Ability to work under pressure and within set timescales Ability to engage and motivate staff to deliver targets Self-motivated and able to work autonomously Adaptability Flexible approach to work Ability to withstand pressure of work, frequent interruptions, demanding conflicting priorities and to respond effectively to these Ability to deal with sensitive information Has sense of humour and understands when to use it to relieve stress and pressure within a team or situations Person Specification Qualifications/Training Essential Registered Nurse Degree or equivalent relevant experience Effective nursing registration - RN or equivalent Desirable Master's level qualification/ working towards or equivalent experience Previous Experience Essential Extensive experience in Senior Nursing position Evidence of continuous professional development Specific management and/or leadership training Experience of managing people Experience of managing change and associated behaviors Experience of developing policies and procedures Evidence of outcomes from application of professional leadership Evidence of clinical leadership regarding multiple clinical professions Evidence of managing a team Evidence of chairing and managing meetings Desirable Experience of managing resources including financial resources Proven record of leading change and innovation Experience of managing teams across specialties and multi-disciplinary team members including AHP's Skills Essential Proven record of accomplishment of achieving objectives Excellent clinical and clinical leadership skills Excellent organisational and leadership skills Ability to present complex information to a variety of audiences, verbally and in written reports Ability to use IT, including Microsoft Office and Power Point Able to work within a multi - professional team Flexibility - adapts to ensure achievement of objectives within changing environment Able to work collaboratively with partner organisations Ability to present complex data to different audiences with different information needs Ability to manage conflict Innovative thinker with the ability to cut through barriers to change Proven record of accomplishment of performance management Knowledge Essential Knowledge of developments in renal services from a national and local perspective, including ICP / STP's Knowledge of DoH Policies and professional guidelines in children and young people's care Knowledge and experience of change management Knowledge and experience of risk management issues Desirable Knowledge of NHS Finance Other requirements Essential Ability to work under pressure and within set timescales Ability to engage and motivate staff to deliver targets Self-motivated and able to work autonomously Adaptability Flexible approach to work Ability to withstand pressure of work, frequent interruptions, demanding conflicting priorities and to respond effectively to these Ability to deal with sensitive information Has sense of humour and understands when to use it to relieve stress and pressure within a team or situations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)