2422 - Emergency Department Patient Flow Assistant
This post is a 10 months fixed term/secondment opportunity
The hours for this post are 29 per week
We are looking to recruit an enthusiastic Patient Flow Assistant to join our Emergency Department team. The post holder will work alongside the Emergency Department Nursing and Administration Team and help with the flow of patients in the department.
The post holder will be required to have good communication skills and experience of working in a fast moving, busy, high pressured environment.
You will require the ability to work on your own initiative and have good decision making skills.
Main duties of the job
The successful candidate is expected to support the effective and timely flow of patients through the Emergency Department (ED), ensuring that the nurse and doctor in charge are aware at all times of what stage patients are at in the ED processes in relation to assessments, observations, diagnostic tests, treatment and plans for admission or discharge.
The post holder will work as part of the nursing team to support the clinical team in delivering the 4-hour target. They will support the management of the electronic patient flow system liaising with bed managers, pathology, radiology, wards and Yorkshire Ambulance Service (YAS) to ensure appropriate and timely movement of patients.
About us
Please note that the Trust reserves the right to close a position early.
Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.
There has never been a better time to join Barnsley Hospital. It is moving at pace and a 'can do' attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.
Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.
Job responsibilities
Job Description for 2422
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Person Specification
Qualifications
* GCSE Maths & English (A-C) or equivalent experience.
Experience
* Relevant experience of working in a fast moving, busy, high pressured environment where both delivering high quality care/service and meeting targets are paramount.
* Previous clinical experience.
* Previous clerical experience, including report writing.
* Customer care experience and complaint handling experience.
* Experience of and competency using computer packages; Word and Excel.
Knowledge and Awareness
* Understand the need for confidentiality.
* Awareness of health and safety requirements.
Trust Values
* In around 100 words please describe what Equality & Diversity means to you and why they are important.
* In around 100 words please describe what motivates you to do a good job.
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