Job Advertisement: People Services Centre Administrator
Location: Gloucestershire (flexible within county locations as required)
Role Overview: We are seeking a dedicated People Services Centre Administrator to join our team and provide critical support for a variety of HR functions. As the first point of contact for HR-related enquiries, you will play a key role in delivering proactive and responsive administrative and advisory services.
Key Responsibilities
1. HR Administration: Deliver support across payroll, pensions, and recruitment processes, ensuring accuracy and timeliness.
2. Policy Guidance: Provide advice to managers and staff on routine HR activities, in line with organisational policies and practices.
3. Data Management: Input, manage, and retrieve data from IT systems, ensuring compliance with data protection regulations.
4. Process Improvement: Identify opportunities for enhancing policies, procedures, and working practices.
5. Stakeholder Liaison: Build and maintain effective relationships with service providers and external stakeholders.
6. Auditing & Reporting: Assist with audit functions and provide management information, including staff-related data for distribution.
7. Confidentiality: Handle sensitive and personal information discreetly and professionally.
Experience & Skills Required
1. Essential Criteria:
o Demonstrable HR administration experience, including payroll.
o Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
o Knowledge or experience with HR systems such as SAP, OPAS, or ICAS.
o Strong interpersonal skills with effective written and verbal communication.
o GCSE Grade C (or equivalent) in English Language and Mathematics.
2. Desirable Attributes:
o Adaptability to handle high volumes of work and conflicting priorities.
o Methodical approach to managing information with attention to detail.
o Ability to maintain motivation and resilience under pressure.
o Familiarity with current and emerging HR trends.
Competencies
1. Resolute, Compassionate, and Committed: Emotionally aware, maintaining professionalism under pressure.
2. Inclusive Leadership: Collaborative approach to working with diverse teams.
3. Intelligent, Creative, and Informed Policing: Innovative and open to new ideas.
For more information or to apply please contact Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.
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