Cake Box Enfield, England, United Kingdom
Head of Corporate Services
Cake Box Enfield, England, United Kingdom
3 days ago Be among the first 25 applicants
At Cake Box, we’re a community-driven, customer-focused brand with ambitious growth plans. This role provides an exciting opportunity to shape the future of our operations while working in a supportive and innovative environment.
If you’re a proactive leader with a passion for operational excellence and people development, we’d love to hear from you! Cake Box is seeking a dynamic and strategic Head of Corporate Services to join our senior management team. This role is pivotal in driving operational excellence and shaping the culture of our growing business. You will work closely with the CEO and other Directors to lead and develop key service functions, ensuring compliance, efficiency, and continuous improvement across the organisation.
As the Head of Corporate Services, you will oversee People Operations, Learning & Development, Health & Safety, and Technical Departments, ensuring these functions align with Cake Box’s vision, values, and growth strategy.
Key Responsibilities:
* Lead and oversee the strategic and operational functions of People Operations, Learning & Development, Health & Safety, and Technical Departments.
* Develop and implement policies, processes, and systems to enhance organisational efficiency and employee engagement.
* Promote a safe, high-performance culture across all Cake Box sites.
* Ensure compliance with HR, Health & Safety, Welfare, and Food Safety regulations.
* Drive employee engagement and oversee the full employee lifecycle, from recruitment to retention.
* Develop and execute a succession planning and talent management strategy.
* Lead the delivery of training and learning interventions to upskill teams.
* Monitor and improve food manufacturing technical standards, including quality control and hygiene in line with BRC Standards.
* Implement safe systems of work to minimise risk and workplace incidents.
* Manage departmental budgets and financial forecasting.
* Foster relationships with internal and external stakeholders to support business growth.
What We're Looking For:
* Degree-level education in a relevant field.
* Strong commercial acumen and experience using metrics to drive performance.
* Proven leadership experience in managing multiple teams across core business functions.
* Expertise in HR, governance, compliance, and latest learning trends.
* In-depth knowledge of health & safety and food safety regulations.
* A strategic thinker with strong problem-solving and decision-making skills.
* Excellent communication, negotiation, and influencing skills.
* Ability to remain calm under pressure and adapt to a fast-paced environment.
* Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint).
* A full UK driving licence and willingness to travel to Cake Box sites.
Seniority level
Executive
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Food and Beverage Retail
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