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Direct message the job poster from Inverurie Whisky Shop
Primary Location: Inverurie, Scotland
Hours: Primarily weekends, evenings with potential for additional shifts
Salary: Competitive hourly rate based on experience
Are you passionate about Scotland’s whisky and spirits? Do you thrive in a customer-focused environment and enjoy hosting events? If so, we have an exciting opportunity for you at the Inverurie Whisky Shop!
We are looking for a Shop Floor & Events Assistant to join our team, primarily covering weekend shifts. This role involves providing excellent customer service, supporting events, and handling retail sales.
Key Responsibilities:
1. Welcome and engage with customers, ensuring a friendly and informative experience.
2. Assist customers in selecting whisky and spirits based on their preferences.
3. Process cash, card, and phone payments efficiently and accurately.
4. Manage online orders, including fulfillment, packaging, and booking.
5. Answer customer queries in person, over the phone, and via email in a professional manner.
6. Promote events and tastings, passing inquiries to the Events Manager.
7. Encourage customers to join our loyalty program and email newsletter.
8. Work towards sales targets, including upselling when appropriate.
9. Represent Inverurie Whisky Shop at external tastings, pop-up shops, and tours.
10. Uphold the company’s values, ensuring high standards of service and professionalism.
What We’re Looking For:
1. Experience in retail or a customer-focused role.
2. Experience hosting events or tastings is highly desirable.
3. A genuine enthusiasm for Scottish whisky and spirits.
4. Excellent communication and interpersonal skills.
5. Ability to work independently and as part of a small team.
6. A valid driver’s license (essential for external events and tastings).
Why Join Us?
1. Work in a specialist whisky environment with a passionate team.
2. Gain hands-on experience with premium Scottish whisky and spirits.
3. Opportunities to develop event-hosting and sales skills.
4. Represent a well-respected whisky retailer at events and tastings.
How to Apply:
If this sounds like the perfect role for you, send your CV and a short cover letter explaining why you’d be a great fit to mike@inveruriewhiskyshop.com
We look forward to welcoming a new member to our team!
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Food and Beverage Retail
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