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Client:
VIVID Housing
Location:
Portsmouth, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
c8fda5e9f2b1
Job Views:
2
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!
We have an exciting opening for an Anti-Social Behaviour Team Leader to join us on a permanent basis. Based out of either our Portsmouth or Basingstoke office, this is a full-time role working 37 hours a week, with a minimum of 20% of this to be office based to promote collaboration and team working.
Want to know what we can offer you?
* 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
* Private Medical Insurance
* A generous contributory pension
* Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
* Discounts portal to save money on various products and services, including holidays, shopping, and cinema
* Electric car scheme
* A real sense of work/life balance where we promote flexible working and an agile culture.
Here’s the facts about the role:
As an anti-social behaviour team leader, you’ll line manage up to 10 anti-social behaviour officers who deliver a comprehensive cross tenure tenancy enforcement service to our customers, enforcing terms of their tenancy agreement. This includes anti-social behaviour (ASB) cases & investigating potential tenancy fraud cases, as well as taking income cases to court & applying for ‘no access’ gas injunctions.
As part of your management responsibility, you’ll recruit, supervise, support, develop and motivate your team. This will help them to deliver a ‘right first time’ service, focusing on the customers’ experience. You’ll carry out regular one-to-ones and employee performance reviews, identifying areas of training or development needs and ensuring that plans are put in place when needed.
You’ll have experience in a housing-related management role with knowledge and application of good procedures and practices relating to anti-social behaviour. You’ll have proven in-depth experience in managing tenancy enforcement cases through the court process, and a sound understanding of the social housing environment, including regulation and emerging government policy.
Due to the nature of this role, you’ll need to be able to travel. So you’ll need a full current driving licence with access to a vehicle. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment.
First stage interviews will take place on 15 April.
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