K-Tec Racing are the UK's leading Renault Sport Tuning specialists, and due to company expansion we are now looking for an experienced sales administrator to join our team. This specialisation has also expanded to include Hyundai N-Performance and Fiat Abarth 500, 595 and 695 models.
Working hours are 8.00am-5.30pm Monday - Friday.
The ideal candidate needs to be someone who understands the importance of customer needs, whilst also ensuring expectations are met in regards to schedules and after sales advice. An understanding of cars would be very advantageous during customer interaction. You should be confident in learning the Shopify system, as well as the ability to learn new procedures with relative ease. Maintain a positive interaction and sales with customers on social media.
Duties include, but are not limited to -
* Order & workshop booking processing manually within Shopify
* Schedule workshop bookings and maintain booking to customer needs
* Customer facing, email based sales, quotes and service enquiries
* Follow up sales leads with customers on social media and chat functions (Shopify, Facebook and Instagram)
* Agreeing sales and pricing deals
* Attending certain car shows, events and open days and interacting with potential customers
* Recording and processing orders from our Shopify website store
* Assisting with new product launches and store listings
What is expected of you?
* Background in Motorsport/Automotive/Parts/Main Dealer - Advantageous
* Sales experience - Essential
* Organisational skills and excellent attention to detail
* Excellent sales and negotiation skills
* Understand social media messaging systems and META business suite
* Good communication and interpersonal skills
* A confident and motivated attitude
* The ability to work well on your own and as part of a team
* Good business sense and work in a professional manner
* Excellent telephone manner with customers and suppliers
You must be eligible to work in the UK and have a full UK Driving Licence
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