Administrative In collaboration with the research team ensure clinical study/trial site files are maintained according to regulatory and standard operating procedure requirements. Be responsible for complex data collection and transcribe complex information to Case Report Forms, for a specific portfolio of studies as per Good Clinical Research Practice guidelines (GCP). Able to receive, handle, analyse and resolve data queries promptly, and direct unresolved/clinical queries to appropriate team members. Be able to respond to patients/carers telephone calls (who may at some times be distressed) tactfully and empathetically. To reassure patients/carers regarding arrangements made. To contribute to writing departmental standard operating procedures and ensure implementation within the research team. Initiate and assist with planning, setting up, and opening to recruitment of clinical trials, monitoring visits, closing to recruitment of trials and archiving. To develop, implement and maintain accurate data systems in accordance with strict protocol guidelines. Undertake accurate data entry using computerised and/or paper based systems. To maintain the confidentiality of the Trust in respect of patient and staff information obtained at all times, and use such information only as authorised for specific purposes. Patient Support To assist in the identification of patient eligibility for studies/trials. Liaise with other appropriate health care professionals Co-ordination of pre-study tests, obtaining results/X-Rays and arranging appropriate appointments as per clinical trial protocols To assist with the co-ordination of the patients journey through the clinical trial protocol e.g. requisition and organisation of any necessary investigations. Provide clinical support, if required, during patient study visits. Personal/Line Management Responsibilities Organise research/trial monitor sessions ensuring that both the case report forms and the patient notes are prepared in advance. Ensure personal and other admin team(s) job plans are up to date and reflect the priorities with in the research team. Under supervision from Lead Research Nurse, act as line manager for other clinical trials assistants. Contributing to appraisals, 1:1s and ensuring mandatory training is completed. Chair monthly Administration / Clerical meetings, set the agenda and take an active part in these meetings. To report any accident, untoward incident or loss relating to staff, patients or visitors according to Trust policies. To undertake in-service training relevant to the post. Comply with Trust Policies and Procedures.