Technical Trainer / Content Creator Harewood, Leeds - hybrid - 2 days a week on site Up to £40k We are seeking a talented and motivated Technical Trainer / Content Creator to join our team. In this role, you will work closely with the training manager, subject matter experts, and key stakeholders to design and develop high-quality instructional materials focused on backup and disaster recovery products and services. Your efforts will support the development of knowledge for customers, partners, and internal teams alike. Key Responsibilities: Content Development : Design and develop engaging, goal-oriented training content aligned with business objectives. Instructional Copywriting : Write clear, concise instructional copy, audio scripts, and supporting materials for online courses. Visual Demonstrations : Capture and edit screenshots, screencasts, and videos to visually demonstrate key concepts. Assessments : Develop learning checks and assessments to measure learner understanding and course effectiveness. LMS Management : Upload and organise content within structured pathways on the Learning Management System (LMS). Feedback Analysis : Analyse learner data and feedback to assess course effectiveness and suggest improvements. Content Quality : Peer-review content to contribute to quality assurance and standardisation. Training Delivery : Deliver training both in-person and virtually to customers, partners, and internal teams. Employee Onboarding & Sales Enablement : Assist with the technical and procedural onboarding of employees and support sales enablement. Skills and Requirements: Strong understanding of instructional design methodologies and experience creating digital e-learning content. Familiarity with Learning Management Systems (LMS). Excellent written and verbal communication skills, with the ability to explain technical concepts succinctly. Strong organisational skills with the ability to manage multiple projects and adapt to shifting priorities. Desirable: Experience with process improvement activities. Knowledge or experience in the data protection or IT security industry. Familiarity with cloud-based solutions and managed services. Knowledge of Rubrik technologies. Benefits: Competitive salary and performance-based bonuses. Employee pension contributions. Generous annual leave. Career development and training opportunities. A dynamic and innovative work environment. Opportunities for advancement within the company. Environment Job Requirements: This position will not regularly require travel. All prospective employees must pass a background check prior to hire. Hybrid office/remote role, with the expectation of commuting to the office in Harewood at least twice a week or as per agreement with the line manager. If you are passionate about developing impactful training content and delivering high-quality learning experiences, we would love to hear from you. Apply today and join a growing and dynamic team