Job Description
Position Title: Yacht Central Agency Manager
Location: London or South of France
Reports To: Director of Yacht Management
Overview:
The Yacht Central Agency Manager oversees the operational, commercial, and administrative functions of yachts under central agency management. This position plays a key role in maintaining client relationships, optimizing yacht performance, and ensuring the seamless execution of charter and sales operations.
Key Responsibilities:
1. Operational Management:
* Coordinate yacht listings for charter and sales, ensuring accuracy and quality of promotional materials.
* Act as the primary liaison between yacht owners, captains, brokers, and other stakeholders.
* Ensure compliance with legal, regulatory, and classification society requirements.
* Monitor the performance of yachts in charter operations and recommend improvements.
2 Charter and Sales Management:
* Develop and implement marketing strategies to maximize charter bookings and sales.
* Collaborate with brokers to negotiate and finalize charter and sales contracts.
* Analyze market trends to position yachts competitively in the global market.
3 Client Relationship Management:
* Provide regular performance reports to yacht owners, including financials, feedback, and recommendations.
* Address client concerns and ensure their satisfaction with the services provided.
* Build long-term relationships with owners, brokers, and industry partners.
4 Administrative Oversight:
* Maintain accurate records for all yachts under management, including contracts, schedules, and performance data.
* Manage budgets and oversee cost efficiency in operations and marketing.
* Ensure timely submission of invoices and payments related to charters and sales.
5 Team Coordination:
* Supervise support staff, including coordinators and marketing personnel.
* Provide training and guidance to ensure high standards of service delivery.
* Foster a collaborative and professional work environment.
Qualifications:
* Education: Bachelor’s degree in Maritime Studies, Business Administration, or a related field (or equivalent experience).
* Experience:
* Minimum 5 years of experience in yacht management, brokerage, or a similar role.
* Strong understanding of yacht charter and sales operations.
* Skills:
* Excellent communication and interpersonal skills.
* Strong negotiation and contract management expertise.
* Proficient in yacht CRM systems and industry-specific software.
* Ability to analyze market trends and develop strategic recommendations.
* Certifications: Industry certifications such as MYBA, IYBA membership, or equivalent are a plus.
Key Competencies:
* Client-centric approach with a focus on exceeding expectations.
* Strategic thinker with a passion for the yachting industry.
* Exceptional organizational skills and attention to detail.
* Ability to multitask and perform under pressure in a fast-paced environment.
Why Join Us?
The company is a leader in the luxury yachting industry, offering a dynamic and supportive work environment. Join a passionate team dedicated to delivering world-class service to an elite clientele while advancing your career in the exciting world of luxury yachts.
This is a hybrid role offering a combination of office and WFH days