Commercial Manager (Price Comparison)
London/Leeds (Hybrid)
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.
Working as a key member of the Price Comparison team, this role will see the successful candidate managing the day-to-day relationships of our Price Comparison partners. You will be expected to develop joint strategic objectives to ensure the long-term success of DLG's customer acquisition abilities through its Price Comparison partnerships.
The Commercial Manager will possess the autonomy to explore the development of commercial opportunities with our PCW partners and will have the chance to identify emerging integration opportunities with market entrants.
You will be expected to secure meaningful and productive relationships with our PCW partners, which requires regular face-to-face contact and external meetings. There will be an expectation to travel within the UK and may involve participation in professional and social networking events.
Who you'll be working with:
You'll have the opportunity to work with a variety of teams and products lines in Direct Line group. However, you will be primarily situated in the Price Comparison team, which is situated in the Motor Retail Tribe.
What you'll be doing:
* Ensure the products and services we offer via PCWs deliver fair value to customers.
* Build and maintain reciprocally beneficial relationships with our Price Comparison partners.
* Development and delivery of strategic joint objectives.
* Negotiation of commercial and contractual terms, including acquisition costs, acceptable performance metrics, and deals/exclusive arrangements.
* Reviewing data with the ability to articulate findings to drive decision making.
* Create regular partner performance reports for both internal and external consumption.
* Understand market trading conditions and industry developments.
* Identify development opportunities with existing partners and emerging market entrants.
* Close collaboration with Trading, Digital, Pricing, Product, IT, Marketing, and Legal, amongst other areas.
* Work with the business to facilitate technical change.
* Ensure both DLG and our partner PCWs are trading within regulatory rules.
* Regular contact with senior stakeholders, acting as a Price Comparison SME.
* Facilitation, investigation, and resolution of audits.
* Acquisition of industry data to inform Pricing, Marketing and Trading.
What we're looking for:
We're looking for a creative problem solver who is inquisitive, possesses strong commercial acumen, results driven and always looking for ways to do things differently to help us continue providing insurance that suits our customers' needs in a continually evolving market.
You will be data-driven, organised, collaborative and personable. The successful candidate will be at ease with explaining and presenting complex ideas to both internal and external stakeholders at various levels and across various tribes (including Trading, Product, Pricing, IT, Marketing, Legal and more), as well possessing the ability to negotiate on commercial and contractual matters, in addition to challenging partners in respect of their performance.
You will have:
* Relationship management and networking abilities.
* Stakeholder management
* Commercial and contractual negotiation skills.
* Technical change experience.
* Experience creating business cases
* Understanding of the regulatory landscape
* Experience with using data to influence and drive decision-making
* Report writing skills
Ways of Working
Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.
Read our flexible working approach here .
Benefits
We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:
* 9% employer contributed pension
* 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
* Additional optional Health and Dental insurance
* AIP bonus
* EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
* 25 days annual leave, increasing each year up to a maximum of 28
* Buy as you earn share scheme
* Employee discounts and cashback
* Plus many more!
Being yourself
Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com
Together we're one of a kind.
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