Reference: REQ0138
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Description: About Active Lifestyles Stroud DistrictActive Lifestyles Stroud district is a newly formed service within Stroud District Council which is responsible for the health, wellbeing and physical activity provision across the district. The service runs both of our leisure centres in Dursley and Stroud as part of this offering.We are looking to recruit a Customer Experience Manager to join the team.Job summaryThis appointment will complete recruitment of a senior leadership team to manage and lead Active Lifestyles Stroud District to new heights in the UK leisure sector.The role will lead on the development, implementation and results realisation of a strategic plan for customer experience, customer engagement, sales and marketing.The clear direction of travel for the service is upward in terms customer numbers, membership numbers and income and this role will be a fundamental part of this movement.The role holder will be responsible for developing strategic partnerships both within the district but also in the wider UK leisure sector as we deliver on our promise of investment in physical wellbeing and activity.We welcome applications from experienced leisure professionals from across the UK but please do bear in mind that the role will be largely stroud based.Applicants will be subject to an enhanced vetting and barring clearanceYou are entitled the equivalent of 5.6 weeks leave per annum (pro-rata) as required by the Working Time (Amendment) Regulations (2006).In exchange for your expertise, experience and enthusiasmwe provide a range of staff benefits please click here for more information : an informal discussion, please contact Darren Young at is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural Place
Region:
Location: Active Lifestyles - Stroud
Salary: *GBP*43,693 per annum
Package: -Excellent pension scheme - Employee Wellbeing Offer - For more information please see the benefits section on our website
Contractual hours: 37
Basis: Permanent