SENIOR PROPERTY MANAGER We have a rare opportunity for the ideal candidate to join us initially to learn all aspects of our dynamic and fast growing business, as well as gain a full understanding of the unique property manager’s role we have with a view to moving into a more senior role within 12 months. The first 12 months would involve running your own portfolio, whilst gaining an in depth understanding of our unique lettings and property management business. The ideal candidate will ideally already have a management background, and be fully versed with all aspects of property and people management to include the below: Property Management: Minimum 5 years of experience in property management ARLA qualified Understanding of the referencing process and right to rent requirements Preparation and enforcement of ASTs and experience of the renewals process Full understanding of deposit registration requirements and the deposit release process Experience liaising with both landlords, tenants and building managers at all levels Maintenance of all statutory required records, and compliance with relevant laws and regulations Dealing with contractors, maintenance and repairs Effective management of rent arrears Keep accurate and up-to-date financial records/transactions Prepare weekly client reports Investigate and resolve complaints and concerns in a timely and efficient manner Organise and execute inspections as required Experience of block management desirable Skills and Competencies: Strong leadership skills Experience of managing all aspects of a team to include performance management reviews and dealing with shortfalls in performance Excellent interpersonal skills Exceptional planning and prioritisation, organisational and problem-solving skills Competent with numeracy Delivers high operational standards at all levels Demonstrates a high level of attention to detail Ability to take an overview Demonstrates a desire to achieve in all aspects of any role Proven track record in delivery against deadlines, and a proactive drive for continuous improvement An effective decision maker, with strong analysis skills that produce solid outcomes Experience in organising structured training for new starters Track record in the successful implementation of new initiatives