Job Description As a Programme Manager you will play a pivotal role in aligning and optimizing our initiatives. Your responsibility is to understand and manage complex programmes of work which involve multiple teams across our Product and Technology landscape. Key responsibilities Works with Product and Engineering to solve complex business problems that allows the frictionless flow of value to our customers. Viewed as an expert across the organisation in managing complex programmes of work that span pillars, domains and sub domains. Leads detailed planning to gain alignment of teams, map dependencies and use your network to collaborate and enable seamless delivery. Assigned to programmes of work that have a start and an end. Collaborate with senior leadership to define and refine the strategic direction. Understand overarching business goals and objectives and translate them into actionable initiatives. Produces the overall plan and governance framework in collaboration with commercial stakeholders for the programme of work. Identify bottlenecks, inefficiencies, and organizational roadblocks that hinder teams' progress. Collaborate with various stakeholders to address these challenges, streamline processes, and improve communication and collaboration across all departments. Champion a collaborative and high-performance culture within cross-functional teams. Provide guidance and mentorship to teams, fostering an environment that promotes innovation, continuous improvement, and learning. Oversee the end-to-end delivery of complex initiatives, ensuring that they are executed efficiently, meet quality standards, and deliver the intended value to the organization and its customers. Provide transparency on the programme through regular SteerCos and reporting. Identify potential risks and challenges that could impact the successful delivery of initiatives. Develop mitigation strategies and contingency plans to address these challenges proactively. Guides others in resolving complex issues and may lead a team of project managers where needed. Specialist skills and experience