Contract : Full time
The Best Connection are currently looking for an experienced Customer Support Administrator to join our client based in the Mansfield area!! This is a temp2perm vacancy for the right candidate!
The ideal candidate will:
* Have excellent customer service, communication, telephone and administration skills.
* Have good computer skills with a high level of attention to detail.
* Receive customer complaints/enquiries via email and telephone and deal with them accordingly, covering other roles in the office to cover for absences.
* Enjoy working within a fast-paced office/warehouse manufacturing environment.
* Be able to work on your own initiative and as part of a small but busy team, and can learn quickly and multi-task.
Experience in working within a Door and Window manufacturing business previously would be advantageous but not essential as full training using the systems will be given.
Requirements:
* Have a safety-first mentality and follow health and safety guideline
* A ‘can-do,’ flexible attitude
* Willingness to learn new skills and cross train
* Reliability, being able to show an excellent timekeeping and attendance record
* Excellent Customer service communication, verbally and in writing
* Have attention to detail
Working hours:
* Monday to Friday (37 hours per week)
* Monday to Thursday; 09.00-17.00pm and Friday; 09.00am -16.30pm
Pay rate is £12.21 per hour however this could be negotiated based on skills and experience.
If you think you could be suitable for this role please or call us!!
Benefits
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
* 24hr Oncall Support
* Induction Training
* Oncall Support
* Ongoing Assignment
* Possible permanent position following a successful trial period
Mansfield
Mansfield, Nottinghamshire
mansfield@thebestconnection.co.uk
Call Lauren or Kady on 01623414281 to !