Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology. Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions. Today, we operate in 120 countries with approximately 4,500 employees. For our location in Milton Keynes we are looking for a Field Service Engineer - Retail (Field Based) Your tasks Provide 1st class product support and service to our customers Working remotely, diagnosing faults, carrying out maintainence and repairs, all in line with the company and ISO9001 requirements Plan and carry out customer and internal training Investigate technical issues, warranty failures or in field failures Resolving efficiently and economically, keeping key personnel informed Carry out administrative requirements of the service department to the highest standard Participate in out-of-hours calls when required Maintaining communications and relationships with customers Your profile The ability to effectively use computer technology to meet the needs of the customer and the business Must have electrical qualifications (ONC/OND/HNC/HND) Mechanically competant to a high standard Able to represent the company whilst meeting the needs of the business Flexible in prioritising, planning and monitoring own activity, performance and progress Strong interpersonal skills Our offer At Bizerba, we bring together the traditional values of a family-run company and the international career development opportunities of a globally operating group. That is what we call "Bizerba Open World" and we are looking forward to developing this further together with you. This is a field based position. Your application We are looking forward to receiving your application - specifying the earliest possible date of joining. Our contact:HR – Email UK_HRBizerba.com www.bizerba.com