Main area: Reach Out - Adult Secure Care Provider Collaborative
Grade Band: 4
Contract: Fixed term: 12 months (FTC)
Hours: Full time - 37.5 hours per week
Job ref: 436-7089828
Employer: Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type: NHS
Site: Thomas Telford House, Ardenleigh
Town: Erdington
Salary: £26,530 - £29,114 per annum, pro rata
Salary period: Yearly
Closing: 01/05/2025 23:59
Band 4 PA to Associate Director & Clinical Programme Director
Job overview
The Adult Secure Provider Collaborative, Reach Out, is formed of Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT), Midlands Partnership NHS Foundation Trust (MPFT), St Andrews Health Care (STAH), Coventry and Warwickshire Partnership Trust who have devolved budgets from NHSE to commission adult secure care mental health and learning disabilities and autism provision for the population of West Midlands.
BSMHFT are the Lead Provider (LP) in the Collaborative and sub-contracts to the other four partners, manage contracts, assure the quality of services and lead the necessary reporting regionally and nationally. In order to fulfil the LP roles and responsibilities, BSMHFT has established a separate commissioning division known as the Reach Out Commissioning function. The Commissioning function is responsible for:
* Strategic planning and service development
* Clinical oversight and quality assurance
* Contractual, financial and informational oversight
The post holder will be part of the Commissioning function, which is responsible for the service planning and transformation, quality, performance and finance of all Reach Out providers and all patients who originate from West Midlands regardless of which provider the placement is with including those with Learning Disability and Autism.
Main duties of the job
The post holder is expected to provide an effective and comprehensive secretarial and administrative support to the Associate Director (AD) and Clinical Programme Director (CPD), and Business Programme Support Officer (BPSO) within the West Midlands Secure Care Provider Collaborative, Reach Out.
To work autonomously, initiating action on behalf of the AD and CPD. Resolving or referring problems, as necessary.
To assist the Business Programme Support Officer (BPSO) in the implementation and delivery of administrative function within Reach Out.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Person specification
Training and Qualifications
* NVQ Level III in Business Admin or equivalent
* Typing/Word Processing RSA II or equivalent
* GCSE or equivalent including Maths and English (A-C)
* ECDL or MOST or equivalent.
* Experience of using RiO
* Supervisory experience or equivalent
Experience
* Experience of working within a fast-paced working environment.
* Extensive experience of providing secretarial support at senior management level
* Substantive experience working in a healthcare or equivalent environment
* Extensive knowledge and experience of Microsoft Office packages - Word, PowerPoint, Excel, Outlook, and Teams.
* Extensive experience of taking formal minutes of meetings at a senior level
* Confident in dealing with people at all levels including individuals with Lived Experience
* Knowledge and experience of raising requisitions and invoicing
* Knowledge of the Data Protection Act and Information Governance
* Experience of working in Mental Illness/Learning Disabilities and Autism Healthcare
* Senior secretarial experience in the NHS
Skills/Knowledge
* Highly organised and efficient, produce high quality work to deadlines
* Excellent knowledge and understanding of administration support and duties.
* Ability to prioritise workload to ensure timelines are met
* Ability to deal with a variety of sensitive and confidential matters professionally and responsibly.
* Ability to work on own initiative and under pressure.
* Excellent written and verbal communication skills.
* Ability to work with multiple workstream leads where necessary
* Working Knowledge of NHS policies and procedures
Personal Qualities
* Work effectively and flexibly as part of a team to meet the needs of the Services
* Mature open and flexible approach to work.
* Demonstrate an understanding of ED&I, care and compassion
* Evidence of a team player, conscientious, reliability, motivation, and commitment
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.
If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
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