To undertake venous blood samples (phlebotomy), ensuring the highest quality of patient centred care at all times To provide patients with appropriate level of support and reassurance throughout procedures To be constantly observant and to promptly report any changes in the patients condition and circumstance To maintain infection prevention and control measures at all times in line with ECCH policy including sharps injury Promote confidence in the patient by means of appropriate standards of appearance, behaviour and attitudes Safeguard the confidentiality of all information regarding the patient and their family To be able to respond effectively without direct supervision in an emergency situation where there is concern for the health and well-being of the patient Maintain sufficient stock levels of equipment for service and participate in re-ordering of equipment to ensure smooth delivery Comply with the provisions of the Health and Safety at Work Act, reporting hazards and adverse incidents, and proactively contributing to improving the safety of patients, staff and visitors Ensure own competence in the use of equipment. Maintain all items of equipment in a clean and tidy condition, reporting faults and deficiencies promptly To participate in personal development process Maintain compliance with mandatory training and attend other training as required PERSONAL RESPONSIBILITIES All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.