An experienced Business Administrator is being sought to join and complement my clients current Peterborough team. The team is growing in response to an expanding and a demanding client base and this is anexcellent opportunity to join this friendly, vibrant and dynamic team.
The successful candidate will become part of the Administration Team, which provides a wide range of support to fee earners andclients. This is a varied role that will include customer service and general administration in the office.
The firm advises businesses ranging from large corporations to small family companies. In addition to commercial companies in service and manufacturing industries, we also deal with professional partnerships, financial services, entrepreneurs and charities. The diverse client base and the breadth of services they offer means the successful candidate will gain abroad experience across a range of business sectors alongside an in-depth insight as to how business operates
THE INDIVIDUAL
They seek a passionate and enthusiastic individual with strong numeracy and literacy skills, along with excellent interpersonal skills and an enthusiasm for a career in administration.
The successful candidate must be able to demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team.
RESPONSIBILITIES
The Administration Team are at the centre of the firm, providing general administration to all departments including audit and accounts, business support services, tax, payroll, marketing and company secretarial.
SUPPORTING CHARGEABLE STAFF
Carry out administration for the firm on behalf of chargeable staff
Ensure service standards are met
ADMINISTRATION
Onboarding new clients
Send correspondence to clients via the secure portal system
Scan and bind accounts
Retrieve data from database according to the schedule and as required
Reports from practice management system
Scan and save client information and documents to the document management system and update the database
Arrange accommodation and travel for chargeable staff
Prepare client fees
Arranging facilities repairs
Answer the telephone within three rings
Meet and greet clients and suppliers to the office
Be up-to-date with the firm’s policies and procedures and comply with them at all times
Complete timesheets accurately on a daily basis
Take on any other duties appropriate as and when required
Be aware of the firm’s risk management and practice assurance procedures and ensure compliance
EDUCATION AND EXPERIENCE
At least five GCSEs grade 4-9 with a grade 6 or above (or equivalent) in English Language and Maths
You’ll also need to have competent knowledge of Microsoft Office software
A business administration qualification is desirable but not essential.
At least two years’ experience in an administration role
Ability to deliver accurate work to deadlines and under pressure with good time management skills
Demonstrate a commitment to delivering a first class service to clients, and the ability to work as part of a team
Excellent customer service and communications skills, both written and verbally.
Good time management skills including prioritising.
Adaptable and flexible in attitude.
You must be able to live and work in the UK.
SALARY / BENEFITS
A dynamic and varied workload and excellent prospects for progression
Salary of £23,000 to £26,000 depending upon experience. Salary is reviewed annually
Individual development plan to support career progression and ongoing Learning and Development
Paid overtime or time off in lieu
Group Personal Pension Scheme
23 days annual leave in addition to statutory bank holidays
Life assurance cover of four times salary
Eligibility for the firm’s annual bonus scheme
Client referral bonus – if you refer a client you’ll get a percentage of the first year’s fees
Employee referral bonus
Social events including Christmas party and Summer parties, inter office sports events and more
Charity fundraising to help support the local community