Team Manager / Service Delivery Manager Qualification Graduate in Mathematics/Statistics/Applied Statistics/Computer Science/Life Sciences Responsibility Business / Customer : Act as SME for team members in resolving any technical and operational issues. Good understanding of the domain and related processes. Independently interact with client and handle/address any queries from client. Technical Programming in SAS for analyzing data and producing Safety and/or Efficacy Tables, Listings and Figures in specified formats as per specifications and in accordance with Statistical Analysis Plan (SAP). Creation and review of programming specifications. Programming in SAS for creation of derived data sets/ADaM as per the specification document. Performing quality checks for all the reports generated by team members, validation of new/ modified SAS programs and macros. Ensure the study team is trained on Study documents before initiation of study (as assigned). Ability to understand and write complex statistical programming specifications and guide/support other team members in task execution. Work across cross functional teams to resolve any technical and delivery issues thus ensuring quality of deliverables within stipulated timelines. To assist management team in providing status and metrics on deliverables, resource utilization, productivity and quality of deliverable. Compliance Adherence to SOPs and GPP. Ensure teams compliance to organizational policies and procedures. People / Team Management Plan and Manage timelines for assigned projects for self and team Be responsible for day to day progress of work. Responsible for performance management of team through goal setting and periodic reviews Provide input into the learning and career plans for team members. Ensure completeness of individual training records/ log and update their training plan as per role requirement/s. Mentor, Coach junior statistical programmers in statistical programming aspects of clinical trial. To train the team members in: Cognizant’s and/or Client’s SOPs and Working Standards/ Instructions and other work related processes as needed Must Have Skills Customer Service-LS Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Oct 19 2023 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us Cognizant. 00055931291