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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this mission.
The pace in our stores is fast, our standards are high, and we’re proud of it. It can get busy, so you need to manage multiple customers, busy tills, and tasks efficiently. But don’t worry, you’ll have fun and understand why a little bit of madness is part of working here!
* Provide excellent customer service to help customers celebrate their life’s moments.
* Process sales politely, efficiently, and accurately, upselling on till products.
* Price and merchandise stock and products correctly.
* Assist with unloading and unpacking deliveries with the team.
* Participate in stock takes, which may include working outside normal hours.
Retail experience is not necessary; we value personality and passion for customer service above all else.
We support work/life balance, so let us know your availability in the application form.
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, working hard to meet our customers’ needs. We understand the importance of work-life balance and offer flexible arrangements where possible.
Are you right for us?
The role suits someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omni-channel retailer, investing heavily in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support, Education Tools, Salary Advances
* Seasonal incentive schemes
* Management Apprenticeship Programmes with local providers
* Discounted mobile and phone contracts
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
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