At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
1. Reward platform – discounts for over 800 retailers
2. 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
3. Development, training, and professional qualifications
Davies Group are recruiting for a Claims Handler to join our Motor Claims team. As a Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The Claims Handler would manage a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement.
Please Note: This is a hybrid role where you will be required to go into the office at least one day per week.
What will your day look like:
4. To effectively and efficiently manage a caseload of pre-litigated motor claims including personal injury from inception to settlement
5. To support delivery of consistently high levels of service and productivity
6. To work closely with colleagues within the firm to deliver consistently high levels of service
7. To input accurate data and ensure data maintenance
8. Interact and communicate with clients
Abilities And Knowledge:
9. Experience of dealing with motor personal injury claims under the predictive costs regime is desirable
10. Experience of the OIC and MOJ portals
11. Pre-litigation experience
12. Experience of using Microsoft Word, Excel and email
13. Customer service experience
14. Excellent attention to detail
15. Negotiation skills
16. Communication skills
17. Organisational skills
#LI-GF1 #LI-Hybrid