About Us
We're an educational technology company dedicated to transforming how parents and students in the UK find and connect with their ideal tutors. Our platform helps families achieve their learning goals through intelligent matching and seamless learning experiences. We're looking for a Senior Product Designer who is passionate about education and creating meaningful impact in students' lives.
We’re a small team of around 20 people, driven by core values like customer-first thinking, transparency, and accountability. Our culture thrives on adaptability, teamwork, and ownership. Our leadership style is hands-on and empowering, fostering an environment where every team member’s input is valued.
About the Role
As our Senior Product Designer, you'll design for and optimise the critical user acquisition journey that brings parents and students to our marketplace and guides them to successfully finding and booking their ideal tutor. You'll create compelling, trustworthy experiences that convert diverse user segments into active customers. You'll create intuitive experiences that make educational decisions easier and more confident for families while helping tutors showcase their expertise effectively.
Core Responsibilities
* Design for and optimise the end-to-end user acquisition journeys, from initial landing pages through to successful tutor booking and beyond
* Design and iterate on high-converting journeys that clearly communicate our value proposition to parents and students
* Create seamless search and discovery features and experiences that help users quickly find relevant tutors
* Design intuitive onboarding flows that capture essential information while maintaining high conversion rates
* Develop clear pricing and booking interfaces that build trust and encourage commitment
* Implement and optimise clear calls-to-action and conversion points throughout the user journey
* Contribute towards A/B tests to continuously improve conversion rates and user engagement
* Analyse user behaviour data to identify and resolve friction points in the acquisition funnel
* Design user-centred experiences that make tutor discovery and matching feel personal, relevant and trustworthy
* Lead user research with parents, students, and tutors to deeply understand their needs and pain points
* Design clear information architecture that helps families make informed decisions about tutoring services
* Create and maintain a design system to ensure consistency across all user touchpoints
* Work closely with our matching algorithm developer team to create transparent and trustworthy recommendation interfaces
Minimum Qualifications
* 7+ years of experience building and shipping consumer, marketplace or edtech experiences at company-level scale level
* 7+ years leading the end-to-end experience within a large-scale domain with diverse user segments
* 7+ years of interaction design experience with knowledge defining and evangelising how an experience should behave based on understanding people's needs
* A portfolio of examples of the use of appropriate prototyping tools to demonstrate how a particular interaction will work.
* 7+ years of visual design experience with proficiency in typography, desktop/mobile UI, colour, layout, iconography and aesthetic sense and how these elements impact product function.
* 7+ years of strategic product thinking with the experience developing product goals, identifying opportunities, and making decisions based on the impact to user segments and the company.
* Experience representing work to senior executives, clearly and succinctly articulating goals and concepts.
* Strong portfolio demonstrating user-centred design solutions, designing for multiple user types (e.g., parents, students, service providers)
Preferred Qualifications
* Experience in designing educational products or marketplaces
* Track record of conducting user research with diverse user groups
* Background in education or demonstrated interest in educational technology
* Experience designing for both desktop and mobile platforms
* Experience designing for trust and safety in digital products
Key Competencies
* Empathy: Develop deep understanding of parent and student needs in our educational context
* Educational Focus: Passion for improving educational outcomes thinking back to your own experiences at high-school and university level
* Trust Building: Design experiences that build confidence and trust in our offering
* Communication: Skill in explaining design complex concepts simply, and educating stakeholders where necessary on design excellence and best practices
* Research: Strong user research and synthesis abilities
* Collaboration: Experience working with education specialists and product teams
Impact You'll Have
* Opportunity to impact education in the UK
* Shape how UK families discover and access quality education support
* Improve educational outcomes for students across the country
* Create experiences that make educational decisions less stressful for parents, giving them peace of mind in trusting us with their children’s learning goals
* Influence the future of personalised education delivery
What We Offer
* Opportunity to impact education in the UK
* Remote-friendly work environment
* Professional development budget
* Modern design tools and resources
* Regular team events and learning sessions
* Flexible working hours to accommodate family life
Additional employee benefits
* 25 days of annual leave plus an additional day for each year of service (up to 28 days).
* Option for up to 5 additional unpaid leave days.
* Enhanced maternity, paternity, and adoption policies.
* Two wellbeing days per calendar year.
* £500 annual credit for lessons on the Tutorful platform.
* Access to ongoing training and professional development opportunities, including an annual training budget and external conferences.
* Hybrid working model to support work-life balance.
* Access to an Employee Assistance Program (EAP) with 24/7 support and free counselling sessions.
More about the role
* This role is full-time
* Salary: £70,000 - £80,000 per annum (depending on experience)
* Hybrid - remote (Sheffield)
* 37 hours per week
Tutorful is committed to diversity and inclusion and is proud to be an equal opportunity employer. Join our team and be a part of improving education for thousands across the UK.